Keeping your head in stressful situations

The speaker shares a personal story from their university days about a crisis involving a keychain. They describe how panic led to a mistake and the subsequent loss of keys. The speaker's boss later pointed out a simple solution that was overlooked due to panic. The key lesson is to stop, breathe, think, and then act in crisis situations. This approach can save time, money, and stress in unexpected problems.

What new insight or understanding did you gain from this video?