TED: Don't be a jerk to your barista — and other thoughts on frontline work | Adriann Negreros

The video discusses the challenges faced by frontline workers, emphasizing the need for better working conditions and understanding from CEOs. It highlights the importance of addressing pay inequity and improving workplace conditions through small changes. The speaker calls for a Handbook of Humanity to guide interactions and expresses gratitude to frontline workers, urging for better treatment and appreciation.

What new insight or understanding did you gain from this video?