Chatbots Development with Amazon Lex - Framework of Lex

The video tutorial explains the functional framework of Amazon Lex, a chatbot service. It outlines the steps involved in a typical interaction: a customer contacts a bank for account balance, Amazon Lex interprets the request, and AWS Lambda retrieves the necessary data. The process includes understanding customer intent, using Amazon Poly for speech responses, and storing logs. The tutorial concludes with a summary of the framework used to develop bots with Amazon Web Services.

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