O2 Telephone Network Failure Ongoing

O2 Telephone Network Failure Ongoing

Assessment

Interactive Video

Business, Social Studies

9th - 10th Grade

Hard

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O2, the UK's second-largest mobile network, is experiencing a significant service disruption due to a fault in its network systems, leaving thousands of customers without signal. The company is working with its central supplier to resolve the issue. Customers have expressed their frustration on social media, demanding compensation. O2 has faced similar issues in the past, including a texting outage and a privacy breach. The current situation may lead some customers to consider other providers, although many are bound by long-term contracts. The incident is reminiscent of a previous global outage experienced by BlackBerry users.

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OPEN ENDED QUESTION

3 mins • 1 pt

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