VOICED : 200 turistas mexicanos varados en Madrid por Aeromexico

Around 200 Mexican travelers have been stranded at Madrid airport for two weeks, waiting to fly home with Aeroméxico. Many bought discounted tickets through a promotion or resale, which are subject to availability. Due to high demand, they cannot board flights. Passengers are frustrated with the lack of support from the airline. Aeroméxico suggests buying regular-priced tickets, which are costly. The Mexican Consulate in Madrid is assisting with food but no immediate travel solution is available. Aeroméxico reminds that such tickets come with travel risks and no responsibility for resale purchases.

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