TED: How data from a crisis text line is saving lives | Nancy Lublin

The video discusses the impact of DoSomething.org and the unexpected texts received, leading to the creation of Crisis Text Line. The line expanded rapidly, providing private crisis support via text. Data from 6.5 million messages is used to improve crisis intervention and map real-time crises. The speaker emphasizes the importance of data in making the world better and shares the inspiration behind the initiative.

What new insight or understanding did you gain from this video?