Chatbots for Beginners: A Complete Guide to Build Chatbots - Chatbot Development with AWS Lex and AWS Lambda: Response C

The video discusses the need for improved user experience in bots, highlighting current limitations in bot responses. It introduces response cards as a solution to enhance user interaction by providing predefined options, reducing errors, and improving navigation. An example of a bot using response cards is provided, demonstrating how they can streamline user input and improve overall experience.

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