How to Handle a Negotiation Breakdown - Negotiation Tools

The video tutorial discusses a ten-step routine for handling relationship breakdowns. It begins with declaring the breakdown, stating desired outcomes, and inviting the other party to share their goals. The process involves sharing facts and perceptions, making commitments, identifying missing elements, exploring options, and building a detailed plan. The video also touches on escalation methods like conciliation, mediation, and arbitration if the routine doesn't resolve the issue.

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