Business School 101 Quiz

What is considered an organization's greatest capital according to the introduction?

• Technological resources

• Natural resources

• Financial resources

• Human resources

During which historical period did modern HRM begin to take shape?

• The Renaissance

• The British Industrial Revolution

• The American Civil War

• The French Revolution

What was a key factor in the transition from personnel management to human resources?

• More diverse workforces

• Higher education levels

• Technological enablement of better communications

• Increased globalization

Which of the following is NOT one of the seven major functions of HRM?

• Worker protection

• Staffing

• Product development

• Compensation and benefits

What is the first step in the staffing function of HRM?

• Development of a staffing plan

• Negotiating salary packages

• Selection

• Recruitment

Why is training and development important for employees?

• It ensures employees are happy and productive

• It reduces the need for HR departments

• It eliminates the need for workplace policies

• It increases employee salaries

What should HRM professionals be aware of when dealing with laws affecting employment?

• Only local laws

• Only international laws

• All laws that affect the workplace

• Only federal laws

What is a major consideration in all organizations according to worker protection?

• Profit margins

• Employee satisfaction

• Product quality

• Safety

Why might stakes be higher for smaller organizations in HRM?

• They have more employees

• They have more complex HR processes

• They have less financial resources

• One incompetent employee can have a larger impact

What is one tip for small business managers to improve their HR processes?

• Reduce employee benefits

• Create an employee handbook

• Focus solely on profit

• Ignore employee feedback