Communicating with Residents Who Have Hearing Loss

What is the first step in communicating with a resident who has hearing loss?

• Stand behind the resident

• Speak in a louder voice

• Alert the resident to your presence

• Use hand gestures

Why is it important to position yourself in good lighting when speaking to a resident with hearing loss?

• To make the resident feel more comfortable

• To help the resident read your lips

• To make the room look brighter

• To avoid shadows on the floor

Which of the following is a recommended way to speak to a resident with hearing loss?

• Use complex medical terms

• Speak very quickly

• Speak in a lower-pitched voice

• Shout to ensure they hear you

What should you do if a resident does not understand you during communication?

• Ignore and continue

• Repeat the information louder

• Clarify and ensure understanding

• Use a different language

In the practical example, what does the nurse aid do to ensure the resident can hear her?

• She asks the resident to read her lips

• She writes everything down

• She uses a microphone

• She uses sign language