What factors should you consider when deciding how to address someone?

• The formality of the situation and your relationship with them

• Their favorite color

• The weather

• Their age and height

In a formal setting, how might you address a doctor?

• As 'Buddy'

• By their first name

• By their last name

• As 'Doctor'

If you know a woman's last name but not her marital status, how should you address her formally?

• Ms.

• Madam

• Mrs.

• Miss

What is a polite way to address a man you don't know in a formal situation?

• Hey, dude

• Sir

• Bro

• Mister

Which of the following is NOT a formal way to address a woman you don't know?

• Hey, lady

• Miss

• Ma'am

• Madam

Which term is commonly used to address a group of men in a formal setting?

• Folks

• Gentlemen

• Guys

• Bros

How should you address a mixed-gender group formally?

• People

• Ladies and gentlemen

• Folks

• Guys and gals

What is an informal way to address a group of people?

• Ladies and gentlemen

• Esteemed guests

• Folks

• Sir and Madam

Which term is suitable for addressing children in an informal setting?

• Kids

• Folks

• Gentlemen

• Ladies

What is a very informal way to address a group of friends?

• Esteemed colleagues

• Hey, guys

• Ladies and gentlemen

• Sir and Madam