What is the main purpose of warning a listener before delivering bad news?

• To confuse the listener

• To prepare the listener for potentially unpleasant information

• To make the news sound more exciting

• To change the subject

Which phrase can be used to soften the tone when giving an opinion about someone's dress?

• I don't like it at all

• It's the worst I've seen

• Actually, I like the other one better

• You should never wear that

In a professional context, which phrase can be used to express disagreement with a proposal?

• With respect, I think this proposal would not be effective

• This proposal is the best I've ever seen

• This proposal is perfect as it is

• I have no opinion on this proposal

What is a key difference in language use between personal and professional contexts?

• Professional language is more casual

• There is no difference

• Personal language is more formal

• Professional language is more formal

Why is it important to use phrases like 'frankly' or 'to be honest' in communication?

• To make the listener feel uncomfortable

• To make the conversation longer

• To warn the listener of a potentially negative opinion

• To avoid giving any opinion