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WorksheetsChapter 7 Intro. to Business
Total questions: 35
Worksheet time: 2hrs 45mins
Name
Class
Date
1.
Management functions are usually divided among the owners of a partnership.
a)
True
b)
False
2.
All managers devote the same amount of attention and time to each of the management functions.
a)
True
b)
False
3.
Executives are the first level of management in a business.
a)
True
b)
False
4.
Any employee who plans and organizes his or her work is a manager.
a)
True
b)
False
5.
Employees who are not involved in work decisions often will not be especially committed to the work.
a)
True
b)
False
6.
An effective manager always finds a way to make decisions with which every employee agrees.
a)
True
b)
False
7.
Good leaders understand that they cannot treat all employees alike.
a)
True
b)
False
8.
Effective managers try to eliminate informal influence in work groups as there can be only one leader in each group.
a)
True
b)
False
9.
Ethical behavior involves all employees, not just a company's executives and managers.
a)
True
b)
False
10.
Ethical companies never engage in competition for business.
a)
True
b)
False
11.
LaToya is comparing a number of health insurance plans to offer her employees. Which management function is she MAINLY working on?
a)
organizing
b)
staffing
c)
controlling
d)
implementing
12.
A company's chief operating officer is an example of a(n)
a)
contingent worker
b)
mid-manager
c)
executive
d)
supervisor
13.
Supervisors are MAINLY concerned with which management function?
a)
implementing
b)
staffing
c)
controlling
d)
organizing
14.
Which of the following is NOT a good way to develop leadership skills?
a)
participate in organizations and activities
b)
never ask for help from coworkers to prove you have the necessary skills
c)
observe leaders
d)
practice leadership at work
15.
Alex and Bethany are both supervisors at Trinity Office Supplies. Alex has written a memo to Bethany regarding a shipment of printer cartridges. This is an example of
a)
vertical/internal communication
b)
oral/internal communication
c)
formal/vertical communication
d)
horizontal/internal communication
16.
Carol's employees accomplish the tasks she assigns them because they respect and trust her. This is an example of
a)
identify influence
b)
reward influence
c)
position influence
d)
expert influence
17.
No matter how well-liked they are by employees, all managers have
a)
expert influence
b)
tactical influence
c)
formal influence
d)
strategic influence
18.
Ethical behavior must meet all of the following standards EXCEPT
a)
it is lawful
b)
it makes money
c)
it does not harm some while benefiting others
d)
it is consistent with company values and policies
19.
Core values
a)
describe the reason a business exists
b)
are a written description of a business idea
c)
tell what a business wants to achieve
d)
outline the important principles that guide company decisions
20.
The BEST way leaders can emphasize the importance of ethical behavior is to
a)
fire unethical employees
b)
write a mission statement
c)
always act ethically
d)
post motivational signs around the office
21.
A management style best to use when the work is routine with few new changes.
a)
strategic management
b)
tactical management
c)
controlling management
d)
implementing management
22.
Involves analyzing information, setting goals, and making decisions about what needs to be done.
a)
staffing
b)
organizing
c)
controlling
d)
planning
23.
Determining how well the business is accomplishing its goals.
a)
organizing
b)
implementing
c)
controlling
d)
staffing
24.
A manager who is willing to make unpopular decisions is showing this leadership characteristic.
a)
staffing
b)
courage
c)
judgment
d)
dependability
25.
Identifying and arranging the work and resources needed to achieve company goals.
a)
controlling
b)
planning
c)
organizing
d)
staffing
26.
A manager who makes decisions carefully is showing this leadership characteristic.
a)
courage
b)
judgment
c)
dependability
d)
implementing
27.
Includes all the activities involved in obtaining, preparing, and compensating employees.
a)
staffing
b)
planning
c)
organizing
d)
controlling
28.
A management style best to use when working under tight time pressures.
a)
strategic management
b)
controlling management
c)
staffing management
d)
tactical management
29.
A manager who follows through on commitments is showing this leadership characteristic.
a)
staffubg
b)
organizing
c)
dependability
d)
judgment
30.
Directing and leading people to accomplish the planned work of the organization.
a)
planning
b)
staffing
c)
organizing
d)
implementing
31.
The process of accomplishing the goals of an organization by effectively using people and other resources is called _____.
a)
dependability
b)
implementing
c)
management
d)
staffing
32.
The way a manager treats and involves employees is called ____.
a)
management style
b)
strategic management
c)
tactical management
d)
judgment management
33.
The ability to motivate individuals and groups to accomplish important goals in called ___.
a)
judgment
b)
tactical management
c)
strategic management
d)
leadership
34.
The importance of human relations skills needed by managers are self-understanding, understanding others, _______, and developing job satisfaction.
a)
communication
b)
implementing
c)
planning
d)
staffing
35.
____ are principles of conduct governing an individual or group.
a)
values
b)
principles
c)
ethics
d)
influence
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