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WorksheetsBusiness Management Review
Total questions: 40
Worksheet time: 40mins
Name
Class
Date
1.
A manager who provides leadership within the company or interacts with others outside the organization is
said to be working within his or her ____.
said to be working within his or her ____.
a)
Information Related Role
b)
Interpersonal Role
c)
Decision-Making Role
d)
Required Role
2.
The combination of the unique qualities that make you who you are is known as your
a)
Interests
b)
Skills
c)
Personality
d)
Ability
3.
A ________ is an agreement between two parties to carry out a transaction, such as the sale of goods from a seller to a buyer.
a)
Patent
b)
Regulation
c)
Copyright
d)
Contract
4.
Companies must comply with all of the following employment laws EXCEPT _______.
a)
Equal Employment Opportunity (EEO) Laws
b)
Wage-Hour Laws
c)
Benefits Laws
d)
Employee Lay-Off Laws
5.
This concept states that producing one good means not producing another.
a)
Law of Supply
b)
Law of Demand
c)
Opportunity Cost
d)
Scarcity
6.
This concept states that as the price of a good rises, producers are willing to supply more of that good.
a)
Law of Supply
b)
Law of Demand
c)
Opportunity Cost
d)
Scarcity
7.
Rent is an example of a(an):
a)
Equilibrium Price
b)
Mandatory Expense
c)
Fixed Cost
d)
Variable Cost
8.
An agreement that permits one company to sell another company's products abroad in return for a percentage of the company's revenues is known as a(an):
a)
Export Agreement
b)
Import Agreement
c)
International Trade Agreement
d)
Licensing Agreement
9.
A manager will most likely use intuitive decision making when any of the following exist EXCEPT:
a)
There is no time to conduct research or to do further study on a particular situation
b)
All of the facts cannot be gathered to make a rational decision
c)
Several possible decision options are presented
d)
The manager feels like the decision is right regardless of what the facts say
10.
To communicate effectively, managers need to determine ____.
a)
How much time he or she has to speak
b)
Whether the podium is high enough
c)
The amount of space necessary to make a speech while standing
d)
What the audience hopes to gain by listening
11.
___________ concentrate on how to compete in a given business or industry.
a)
Business Strategies
b)
Functional Strategies
c)
Grand Strategies
d)
Planning Strategies
12.
Operating systems are made up of all the following EXCEPT:
a)
People
b)
Sales
c)
Facilities
d)
Materials
13.
A group working together in a coordinated effort to reach certain goals is a(n):
a)
Authority
b)
Organization
c)
Special Force
d)
Division
14.
Span of management is also known as ______.
a)
Job Rotation
b)
Span of Responsibility
c)
Span of Control
d)
Job Sharing
15.
The idea that managers lose control is a criticism of :
a)
Standardization
b)
Job Scope
c)
Decentralization
d)
Specialization
16.
When a task is too time consuming for a manager to handle alone, he or she may ____________
a)
Delegate the task
b)
Ask for advice from employees
c)
Perform an audit of the organization
d)
Seek a new job to avoid responsibility
17.
In a ________, authority originates at the top and moves downward in a line.
a)
Matrix Organization
b)
Team Organization
c)
Line and Staff organization
d)
Line Organization
18.
During the growth through creativity state, _________.
a)
Entrepreneurs with new ideas create products or services for which there is a market
b)
Managers us the products of competing companies to produce retail sales
c)
Managers create written policies, procedures, and plans
d)
Managers set up financial controls, which determine how much each department can spend
19.
Managers can affect formal group performance by ___.
a)
Engaging employees in candid discussions
b)
Studying the degree of a group conformity
c)
Making others aware of the group's performance
d)
None of the Above
20.
Groups that exist to carry out specific tasks and may exist for a short of long period of time are usually called _______.
a)
Formal Work Groups
b)
Informal Work Groups
c)
Shared Work Groups
d)
Individual Work Groups
21.
The employee's understanding of his or her part in an organization's work is called _______?
a)
Performance
b)
Management by Objectives
c)
Role Perception
d)
Job Rotation
22.
Employees learn new concepts and gain new skills through _________.
a)
Termination
b)
Training
c)
Timing
d)
Transferring
23.
An employee moves into another position within the company in a _____.
a)
Separation
b)
Promotion
c)
Transfer
d)
Termination
24.
A manager that records specific situation, reflecting the employee's performance, behavior, and attitudes, is doing a(n):
a)
Essay Appraisal
b)
Critical-Incident Appraisal
c)
Feedback Appraisal
d)
Legal Appraisal
25.
Conflict between groups or departments which causes friction in an organization is known as _____.
a)
Interpersonal Conflict
b)
Intergroup Conflict
c)
Organizational Conflict
d)
None of the Above
26.
Conflict between employees and the organization itself is known as _______.
a)
Interpersonal Conflict
b)
Intergroup Conflict
c)
Organizational Conflict
d)
None of the Above
27.
Once personal problems become a matter of concern for the organization, an employee may be required to _________.
a)
Leave and get another job
b)
Put in extra work hours to make up lost time
c)
Contact an employee assistance program
d)
None of the Above
28.
Changes affecting budgets, personnel, and management are said to be ________.
a)
Internal
b)
Technological
c)
Environmental
d)
External
29.
Managers can manage conflict by _______.
a)
Creating an atmosphere that promotes partnership and problem solving among employees
b)
Keeping an open mind
c)
Both
d)
Neither
30.
Managers need controls to ________.
a)
Prevent Crises
b)
Download Information
c)
Standardize Outputs
d)
Prevent Crises and Standardize Outputs
31.
Business that keep large stocks of inventory on hand take the risk that their inventory might become ________.
a)
Expensive
b)
Obsolete
c)
Popular
d)
Finished Goods
32.
Discounts given for ordering in bulk are known as ___________.
a)
Scale Discounts
b)
Real Discounts
c)
Simple Discounts
d)
Expensive Discounts
33.
To protect against running out of stock, businesses keep extra inventories on hand called _____.
a)
Standard Stocks
b)
Safety Stocks
c)
Production Stocks
d)
Excessive Stocks
34.
A decision support system that is properly designed _____.
a)
Solves parts of the problem
b)
Provides its results to the decision maker
c)
Helps isolate points where experience and judgement are required
d)
All of the Above
35.
Specific information on careers can be found in the ______.
a)
Occupational Outlook Handbook
b)
Values Journal
c)
Resume Guide
d)
Special Interest Log
36.
The concentration of power among a few key decision makers is known as a _______.
a)
Hierarchy
b)
Trust
c)
Monopoly
d)
Career
37.
When a manager gives guidance to employees to perform their tasks, he or she is said to be performing the task of _____.
a)
Planning
b)
Staffing
c)
Organizing
d)
Leading
38.
A document that outlines the principles of conduct to be used in making decisions within the organization is known as a _______.
a)
Charter
b)
Code of Silence
c)
Code of Ethics
d)
Mission Statement
39.
Rules that government agencies issue to implement laws are called ______.
a)
Patents
b)
Trademarks
c)
Copyrights
d)
Regulations
40.
The difference between the value of goods and a country export and the value of the goods it imports is called ______.
a)
Import Advantage
b)
Balance of Trade
c)
Quota
d)
Free Trade
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