Free Printable General Business Studies

1.

What does SWOT stand for?

a)

Strength, Weakness, Others, Time

b)

Strength, Weakness, Opportunity, Time

c)

Strength, Weakness, Opportunities, Threats

d)

Strengths, Worries, Others,Time

2.

E-commerce is the exchange of information through a social network.

a)

True

b)

False

3.

What does NI stand for?

a)

Natural Interest

b)

National Interest

c)

National Insurance

d)

Natural Insurance

4.

In business there are 2 main types of costs. F__________ and V_________ Costs.

a)

Fixed, Variable

b)

First, Varied

c)

Fine, Varied

d)

Fixed, Varied

5.

What does VAT stand for?

a)

Very Accurate Tax

b)

Varied Achievable Tax

c)

Value Added Tax

d)

Value Additional Taxation

6.

B2B stands for?

a)

Back To Back

b)

Business To Business

c)

Best To Best

d)

Back To Business

7.

The UK Economy is divided in the _________ sector and the ___________ sector.

a)

Primary, Public

b)

Public, Secondary

c)

Primary, Secondary

d)

Public, Private

8.

The main purpose of Human Resources management is: The main purpose of Human Resources management is:

a)

To safeguard employees' rights

b)

To sort out the problems of the company's Human Resources

c)

To ensure a sufficient supply of appropriately qualified personnel

d)

To keep accurate records of personnel

9.

Which of the following is false?

a)

Personnel had a narrow support function, but HRM has a broader range of support

b)

Personnel was seen as a support function. HRM has a corporate, strategic function.

c)

HRM tends to see staff as being fit for one, specific task only

d)

Under HRM, staff welfare is the responsibility of all departmental managers

10.

In order to perform their expanded function properly, HRM managers need to

a)

Know details of the company's future plans in order to attract suitably qualified staff

b)

Know about retirement and leaving rates in order to maintain numbers

c)

Know about external influences on the Labour Market

d)

All of the above

11.

Susan has just completed a Job Analysis. Based on this document, she can now write …

a)

A Human Resources Inventory

b)

A Job Description and a Personnel Specification

c)

A labour supply and a labour demand analysis

d)

A Performance Appraisal

12.

The purpose of an organisational chart is to:

a)

Show the salaries of the different management positions

b)

Show new employees where to go when walking around the building

c)

Show how well the organisation is doing in the performance 'charts'

d)

Show the relation between the various positions of authority and responsibility within the organisation

13.

A long chain of command means that:

a)

The organisation may not be able to respond quickly to changes in the business environment

b)

Information and decisions can flow smoothly and quickly up and down the organisation

c)

Usually, decisions made by top managers are put into operation swiftly

d)

Major decisions are often made by the lower levels of management within an organisation

14.

Explain the traditional chain of distribution

a)

Producer-wholesaler-retailer-consumer

b)

Producer-retailer-consumer

c)

Wholesaler-retailer-consumer

d)

Producer-retailer-wholesaler-consumer

15.

Name the four elements of the Marketing Mix?

a)

Product, price, promotion, place

b)

Product, price, promotion, people

c)

Product, price, promotion, packaging

d)

Product, price, postage, people

16.

Who designed the hierarchy of needs?

a)

Frederick Herzberg

b)

Wilfred Taylor

c)

Elton Mayo

d)

Abraham Maslow

17.

What are the stages in the product life cycle?

a)

Introduction, Growth, Maturity, Saturation, Decline

b)

Growth, Maturity, Boom, Bust

c)

Introduction, Growth, Maturity, Decline

d)

Growth, Maturity, Saturation, Decline

18.

What is a market segment?

a)

A part of a market e.g. age, gender

b)

A piece of cake

c)

Part of a person e.g. age, gender

d)

Smaller part of a larger market e.g. shop

19.

If a company is product orientated, what does it focus on?

a)

The advertising of the product

b)

The design of the product

c)

Lots of market research before development

d)

What the competitors are doing

20.

What is desk research?

a)

Finding out information using secondary data

b)

Finding out information using primary data

21.

Entrepreneurs tend to be cautious.

a)

True

b)

False

22.

Entrepreneurs do not help an economy to grow and prosper.

a)

True

b)

False

23.

What is 'risk'?

a)

Risk is the possibility of an event or condition occurring that will have a negative or harmful impact on something perceived to be of value.

b)

Risk is the possibility of an event or condition occurring that will have a positive or harmful impact on something perceived to be of value.

24.

What is reward?

a)

Reward is the expected return which is either financial or other based on the risk taken.

b)

Reward is the unexpected return which is either financial or other based on the risk taken.

25.

Which of the following are not the financial rewards for an entrepreneur?

a)

Profit

b)

Bonus

c)

Commission

d)

Debt

26.

'Push' factors are those that might push people into setting up their own business.
'Pull' are those factors that might pull people into setting up their own business. What are the following:
Exploit an identified business opportunity.

a)

Push

b)

Pull

27.

'Push' factors are those that might push people into setting up their own business.
'Pull' are those factors that might pull people into setting up their own business. What are the following:
Fear of redundancy.

a)

Push

b)

Pull

28.

'Push' factors are those that might push people into setting up their own business.
'Pull' are those factors that might pull people into setting up their own business. What are the following:
Unable to get job satisfaction from current employment.

a)

Push

b)

Pull

29.

'Push' factors are those that might push people into setting up their own business.
'Pull' are those factors that might pull people into setting up their own business. What are the following:
Gain a sense of achievement.

a)

Push

b)

Pull

30.

Finish the sentence:
Government supports small firms as they provide many benefits. For example, they:
Have a greater tendency to ________________.

a)

niche

b)

innovate

c)

fail

d)

share

31.

Finish the sentence:
Government supports small firms as they provide many benefits. For example, they:
Create ____________________ .

a)

unemployment

b)

wealth

c)

competition

32.

Leadership style that listens to employees and encourages their opinions.

a)

Democratic

b)

Laissez Faire

c)

Autocratic

d)

Paternalistic

33.

____________ research uses information which is already available

a)

Primary

b)

Secondary

34.

What is a marketing arrangement where a business buys the rights to trade under the name as an existing business called.

a)

Franchise

b)

Sole Trader

c)

Merger

d)

Acquisition

35.

Define the term ‘fixed assets’

a)

Long term items of value owned by a business

b)

Short term items of value owned by a business

c)

Something a business owns

d)

All of the above

36.

What is price discrimination?

a)

No such thing

b)

Excluding different prices from being charged

c)

Setting the same price and expecting people to pay more

d)

Setting a different price for the same service

37.

What is the effect on a British business of an economic boom?

a)

People have more money to spend, high unemployment

b)

People have less money to spend, high unemployment

c)

People have more money to spend, low unemployment

d)

What is a boom?

38.

What is cell production?

a)

A method of production where people and machines are grouped together

b)

A method of production aka Kaizen

c)

A method of production aka continuous improvement

d)

A method of production

39.

What is meant by a multinational business?

a)

A big business

b)

A business that operates in more than one country

c)

A big business that owns many other businesses

d)

Walmart

40.

Which is not a benefit of being a Franchise?

a)

Help from Head office

b)

You can be your own boss

c)

Recognised brand meaning more sales

d)

National advertising meaning greater exposure

41.

Which of the following is NOT a consideration a firm must make when deciding where to locate?

a)

How nice the premises looks

b)

Cost

c)

Labour availability

d)

Ease of delivery

42.

When a partnership want to split things unevenly they need to create a document – what is it called?

a)

Deed of friendship

b)

Deed

c)

Deed of partnership

d)

Partnership agreement

43.

What is diseconomies of scale?

a)

As output increases cost per unit decreases

b)

As output increases cost per unit increases

44.

What are Economies of scale?

a)

As output increases cost per unit decreases

b)

As output increases cost per unit increases

45.

Which of the following is NOT a benefit of being a sole trader?

a)

Keep all the profit

b)

Make own decisions

c)

Easy to set up

d)

Easy to make money

46.

What is unemployment?

a)

The figure the government uses to compare people out of work

b)

When a person is available to work, is looking for work, but has no work

c)

When someone doesn't have a job

d)

Students

47.

This term is used to describe a payment system when people get paid according to what they produce?

a)

Piece rate pay

b)

Pay per product

c)

Commission

d)

Pay for what you make

48.

Which of the following is NOT a method of external growth?

a)

Franchise

b)

Mereger

c)

Acquisition

d)

Take over

49.

What is infrastructure?

a)

The built environment (roads, railways, airports)

b)

The number of shops there are to sell to

c)

The tax structure to help a business

d)

The things that help a business to trade

50.

In marketing we analyse things like demography. What is demography?

a)

The study of the population

b)

The study of the land

General Business Studies

Total questions: 50

Worksheet time: 26mins

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