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WorksheetsGPR
Total questions: 20
Worksheet time: 25mins
Name
Class
Date
1.
What system is used to update a patient’s demographic information?
a)
GPR
b)
GE Centricity
c)
Healthquest
d)
EDI
2.
A legal name is the name listed on all of the following documents except one. Which cannot be used to verify the patient’s legal name?
a)
Driver's License
b)
SSN
c)
Passport
d)
Employee ID
3.
A patient chooses NOT to participate with EC Patient Portal. What are considered the appropriate next steps?
a)
Populate Patient Email Address: field with .x, and select "No Not Interested" from the drop down menu on the portal invitation status.
b)
Type the word "Decline" in the Patient Email Address: field, and select "No Not Interested from the drop down menu on the portal invitation status
c)
Populate Patient Email Address: field with .d, and select "No Not Interested: from the drop down menu on the portal invitation status
d)
Leave the Patient Email Address: field blank, and select "No Not Interested" from the drop down menu on the portal invitation status
4.
What does the Acronym GPR stand for?
a)
General Patient Registration
b)
Global Patient Registration
c)
Guarantor Patient Registration
d)
Going Green Patient Registration
5.
Upon conducting a patient search, a duplicate account was identified; which department would correct the duplicate account?
a)
Medical Records Department
b)
Patient Access Department
c)
Financial Clearance Department
d)
Making Data Healthy Department
6.
A field in GPR is "dithered" does this means they are the only fields that can be updated?
a)
True
b)
False
7.
“Person Comments” is used to document if override has been used in the event that edits are made to “dithered” fields.
a)
True
b)
False
8.
If patient’s address requires updating, but the fields are “dithered”, the user has the choice of accessing the Registration Update Form to make necessary corrections and allow a specialized department to update GPR.
a)
True
b)
False
9.
Patient's 18 or older should be registered as SELF in the guarantor field.
a)
True
b)
False
10.
If the GPR Function Menu disappears during a session, user would access the Patient Information tab and select “yes” from the Launch GPR Function Menu? drop down box.
a)
True
b)
False
11.
User would manually populate the Clinical Authorization field with patient answer, on the Patient Consents and Documentation tab in GPR.
a)
True
b)
False
12.
In order to register a new patient the patient’s Social Security Number and Mother’s Maiden Name are both required.
a)
True
b)
False
13.
If patient’s registration present with GTPR, review terminating department via Person comment field, & schedule appointment if the terminating department is not documented as the user’s current department.
a)
True
b)
False
14.
A guarantor is the person who owns the patient’s insurance policy.
a)
True
b)
False
15.
When conducting a manual verification on a NON-EDI insurance payor, you must document the benefit information in Person Comments.
a)
True
b)
False
16.
Patient A resides at 20 Peachtree Street STE 1200 Atlanta GA 30030. Which address format would be considered correct in GPR?
a)
Street Address: STE 1200
Street Address2:
20 Peachtree St
b)
Street Address: 20 Peachtree St STE 1200
Street Address 2:
c)
Street Address: 20 Peachtree St
Street Address2: STE 1200
d)
Street Address: STE 120 2 Peachtree St
Street Address 2:
17.
When clicking on the button [Search for Primary Health Plan…] to select the patient’s insurance, which tab should you always search by?
a)
By
Eligible Plans
b)
By
Sponsor
c)
By
Plan Name
d)
By Carrier
18.
Once patient’s insurance is launched, the response comes back as RED and the status returns as (R).Which statement is true?
a)
User should review policy number with
patient to ensure correct ID number was entered. Refresh Financial Clearance
tab and re-launch insurance.
b)
The payor system
is down at that time or unable to respond.
c)
Patient insurance
is terminated or not active in the payor system. Refresh GPR session and click
OK to close PM conversation.
d)
The insurance is
eligible. Refresh GPR Session and click OK to close PM conversation.
19.
When user attempts to conduct insurance verification via the Financial Clearance tab and the primary insurance tab is GRAY. Which statement is NOT true?
a)
Insurance will need to be manually
verified if patients insurance is a NON EDI trading partner.
b)
Insurance is ready to launch, click corresponding button to
verify patient insurance.
c)
Insurance maybe an EDI trading partner
that previously was launched by user within the last 30 days and status is
listed as “Eligible” via the PM conversation screen.
d)
Insurance was not entered on the PM
conversation screen for the patient.
20.
From the GPR Function Menu which color would indicate that a task is complete?
a)
Red
b)
White
c)
Green
d)
Gray
Reset
