WorksheetsReview Updated
Total questions: 20
Worksheet time: 13mins
Name
Class
Date
1.
For item# 28789, where is this item made?
a)
India
b)
China
c)
Turkey
d)
Brazil
2.
What is the hidden key to enter in a key number?
a)
;AV
b)
;CAT
c)
;CUST
d)
KN
3.
How much is overnight?
a)
$10.95
b)
$7.95
c)
$15.95
d)
$11.95
4.
How many discount coupons can a customer use on an order?
a)
None
b)
1
c)
2
d)
As many as she wants
5.
Can we ship to a PO Box?
a)
No
b)
Yes
6.
What does "QO" stand for
a)
Quick Order
b)
Quality Ordered
c)
Quantity Ordered
7.
If FedEx overnight is added to an in stock item before 1pm, when will this item ship-
a)
On the expected ship date
b)
The same day the item was ordered
8.
What is the status code for "Shipped"
a)
SH
b)
PT
c)
QO
d)
OP
9.
What is the Soft Surroundings Mantra?
a)
Pamper Me
b)
#LiveSoft
c)
My Time, My Place, My Self
d)
Heavenly Soft
10.
What size type do we offer?
a)
Fitted
b)
Tall
c)
Juniors
d)
Oversized
11.
When did Soft Surroundings mail their first catalog?
a)
1998
b)
2000
c)
1999
d)
2014
12.
Can a customer print a return label from online?
a)
Yes
b)
No
13.
Can you add to an order after it has been filed?
a)
No
b)
Yes
14.
What does PT stand for?
a)
Print Ticket
b)
Pull Item
c)
Paper Trail
d)
Picked
15.
What is the highest Gift Card amount the customer can purchase?
a)
$400
b)
$1000
c)
$500
d)
$2000
16.
How much is the return label for Soft Surroundings cost?
a)
$10.95
b)
$6.95
c)
$11.95
d)
$7.95
17.
What is the 100 series?
a)
Outlet
b)
Main
c)
Prospect
d)
Internet
18.
What do the last 5-digits of an item number tell you?
a)
The item
b)
Size and Color
19.
What is the Hidden Key to send an email confirmation to a customer ?
a)
EMAIL
b)
ECONF
c)
CONF
d)
INET
20.
What does CX stand for?
a)
Discontinued
b)
Cleaned
c)
Canceled
d)
Exchanged
100 %
