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WorksheetsEntrepreneurship 2
Total questions: 33
Worksheet time: 25mins
Name
Class
Date
1.
One advantage of instant messaging is that it:
a)
lets you see and hear the other party
b)
allows complete privacy
c)
gives you time to compose messages
d)
is almost as fast as a phone call
2.
To get the most from a videoconference:
a)
wear bright clothing
b)
avoid making uncessary noise
c)
use the mute button when talking
d)
none of the above
3.
Entrepreneurs who learn the social etiquette of a different culture:
a)
cannot negotiate in good faith
b)
miss business opportunities in their own country
c)
can participate more effectively in an international negotiation
d)
none of the above
4.
On an envelope, the return address is:
a)
in the center
b)
in the upper right corner
c)
on the back
d)
in the upper-left corner
5.
If you cannot meet your commitment after negotiating an agreement, you should:
a)
avoid doing business with the party again
b)
try to make up for any problems you caused
c)
avoid negotiating in the future
d)
point out ways the other party caused the problem
6.
A good speaker:
a)
avoids making eye contact with listeners
b)
encourages participation
c)
discourages listeners from asking questions
d)
uses gestures constantly
7.
A country's rules of business etiquette reflect:
a)
the country's overall social customs and attitudes
b)
the country's level of economic development
c)
the country's openness to outside entrepreneurs
d)
all of the above
8.
Memos don't include the recipient's address because:
a)
they're used as notes in a negotiation
b)
they are written as reminders to yourself
c)
they are usually sent to a business's own employees
d)
they are going to unknown recipients
9.
A concession is:
a)
all sides giving up something to reach an agreement
b)
communication so everyone wins
c)
neither side giving in
d)
one side giving up something to reach an agreement
10.
In a negotiation, it is important to focus on:
a)
what you need
b)
what you want
c)
winning
d)
making sure the other party concedes more than you do
11.
In a letter today, "cc" stands for:
a)
complete copy
b)
carbon copy
c)
courtesy copy
d)
complimentary copy
12.
When preparing to negotiate, you should:
a)
decide what concessions you can ask from the other party
b)
focus on your wants, not your needs
c)
develop a confrontational, aggressive style
d)
focus on getting the other party to give you everything you want
13.
Greenwashing is unethical because:
a)
infringes on copyright
b)
misleads consumers
c)
creates conflict of interest
d)
all of the above
14.
Pauline's Pooch Place gives 1 dollar from every dog grooming to the local animal shelter. This is an example of:
a)
sustainable design
b)
fair trade
c)
purchased trigger donation
d)
philanthropy
15.
A well-written code of ethics:
a)
enhances a business's reputation
b)
helps attract quality employees
c)
helps prevent legal problems
d)
all of the above
16.
One way to reduce a business's carbon footprint is through:
a)
greenwashing
b)
sponsorship
c)
communicating with investors
d)
sustainable design
17.
The owner of a children's clothing store uses popular cartoon characters in her ads. This might be an example of:
a)
copyright infringement
b)
social media
c)
cause-related marketing
d)
conflict of interest
18.
By donating much of his fortune to building libraries, the American industrialist Andrew Carnegie demonstrated his belief in:
a)
sponsorship
b)
philanthropy
c)
sustainability
d)
ethical sourcing
19.
When communicating with investors, an entrepreneur should:
a)
give both good news and bad news about the business
b)
suggest ways that a larger investment would improve sales
c)
make confident predictions about the business's growth
d)
give only information the investors specifically ask for
20.
One challenge to writing a code of ethics is:
a)
balancing contrasting qualities in an effective way
b)
avoiding controversial issues
c)
pleasing investors
d)
avoiding copyright infringement
21.
A carbon footprint measures:
a)
Your sustainable energy
b)
The amount of carbon in the environment
c)
The about of carbon you use
d)
The amount of carbon offsets you have purchased
22.
A business promotes transparency through:
a)
energy efficiency
b)
protecting whistle-blowers
c)
buying carbon offsets
d)
fair trade
23.
Lila, a kitchen designer, helps clients choose appliances. An appliance dealer gifts her gifts and tickets to shows. This situation has the potential for:
a)
cause-related marketing
b)
patent infringement
c)
conflict of interest
d)
fair use
24.
A code of ethics is most useful when it is based on:
a)
philanthropy
b)
universal values
c)
fair use
d)
environmental responsibility
25.
Which of the following is not true about instant messaging?
a)
it uses typed text over the internet
b)
it offers complete privacy
c)
the software can be expensive
d)
it is almost as fast a phone call
26.
You can use a word-processing template for a
a)
memo
b)
letter
c)
fax cover sheet
d)
all above the above
27.
Which of the following is a question that will help you clarify your negotiating goals?
a)
What sacrifices are you willing to make?
b)
What will you do if you can't reach an agreement?
c)
What are your needs and wants?
d)
all of the above?
28.
Negotiations can take place
a)
by instant messaging
b)
over the phone
c)
by email
d)
all of the above
29.
If you're sending a copy of a letter to another person, you type ______ at the bottom of the letter followed by the person's name.
a)
to:
b)
cc:
c)
copy:
d)
re:
30.
When musical work is created, it is protected by a
a)
copyright
b)
patent
c)
trademark
d)
none of the above
31.
In an electronic communication a signature is placed
a)
in the "From" line of the email
b)
at the end of an IM to verify identity
c)
at the end of an email and contains your name and company name
d)
any of the above
32.
Which of the following in not a guideline for a productive negotiation?
a)
looking for common ground
b)
stating your offer firmly
c)
moving through the negotiation quickly
d)
putting the offer in writing
33.
During negotiation discussions, which of the following is NOT a correct guideline?
a)
explaining your position
b)
disregarding the short-term consequences
c)
considering the long-term consequences
d)
willingness to make compromises
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