WorksheetsIBA Review 2
Total questions: 50
Worksheet time: 2hrs 29mins
Name
Class
Date
1.
The level of secrecy offered by encryption is dependent on:
a)
the type of encryption used and the size of the key.
b)
whether or not the data you are encrypting is licensed.
c)
the transmission speed used to encrypt or decrypt data.
d)
whether or not the data you are encrypting is copyrighted.
2.
Cheryl has several concepts for mobile apps for smartphones. A friend suggests that she develop her apps for an open-source operating system. Why might Cheryl want to focus her app development efforts on an open-source operating system?
a)
Because software with an open-source license will never be in the public domain
b)
Because the operating system and associated development tools are free if she complies with the copyright license
c)
Because source code for an open-source app is not viewable and cannot be modified
d)
Because open-source operating systems and development tools are safe from software bugs and viruses
3.
Which of the following is the most common method for spreading viruses?
a)
Opening attachments
b)
Installing programs
c)
Swapping disks or drives
d)
Downloading files
4.
Six elements are required to connect to the Internet. One of these elements is TCP/IP. Which of the following best describes this element?
a)
PC, smartphone, smart TV, tablet, etc.
b)
Direct connection to an Internet Service Provider (ISP)
c)
Windows, Linux/UNIX, Macintosh, etc.
d)
Protocol software used to communicate with the Internet
5.
Troy is project manager for a development team. After a short meeting to introduce a new project, he is preparing an e-mail message for his team that will assign some initial tasks to be completed that day. He has a list of action items for the team members to review and confirm. Which is the preferred approach to communicate important action items in an e-mail message?
a)
Include emoticons to ensure the recipients understand your humor.
b)
Write the action items using all capital letters.
c)
Describe all action items at length in a detailed paragraph in the middle of the message.
d)
List the action items in a numbered or bulleted list for clarity.
6.
If you use your Web browser's built-in FTP client, which FTP command would you need to use to download a file from your company's FTP site?
a)
You would need to use the "put" command.
b)
You would need to use the "get" command.
c)
You would not need to use any FTP commands.
d)
You would need to use the "open" command.
7.
Which term is used to describe a computer that is connected to a central server with which it can communicate and from which it can request information?
a)
Client
b)
LAN
c)
Network
d)
Database
8.
Which of the following standards organizations offers a family of business management system standards that details the steps recommended to produce high-quality products and services using a quality-management system that maximizes time, money and resources?
a)
The Institute of Electrical and Electronics Engineers (IEEE)
b)
The International Organization for Standardization (ISO)
c)
The Internet Engineering Task Force (IETF)
d)
The World Wide Web Consortium (W3C)
9.
You have been contracted to write an article about social networks for a magazine. You have finished writing the article and are ready to send your draft to the magazine editor. Which is the most appropriate way to do this?
a)
Facebook post
b)
Twitter tweet
c)
E-mail
d)
Text message
10.
Your company wants to simplify the customer support process for its distributors by enabling them to obtain company forms and reports online. You and your Web team are in charge of implementing this capability. Which Web-based system should you implement?
a)
Extranet
b)
Intranet
c)
FTP site
d)
Webinar
11.
Stephen is creating video tutorials to sell his company's products. The target audience will consist of company employees using primarily new computers with the Windows operating systems and Internet Explorer 9. Stephen is debating whether to publish the videos using the MP4 or the OGG video format. Both formats are compatible with the HTML5 video element, which he is using in his tutorials. Which of the following would be a reason for Stephen to choose one format over the over?
a)
The MP4 video format is natively supported by Internet Explorer 9 and does not require a plug-in.
b)
The MP4 video format is a free open-source solution that is compatible with all browsers.
c)
The OGG video format is natively supported by Internet Explorer 9 and does not require a plug-in.
d)
The OGG video format is a free open-source solution that is compatible with all browsers.
12.
You have created your own blog site and have posted and received numerous entries. You have noticed that blog entries:
a)
cannot contain links to other authors or sites.
b)
consist of brief, informal thoughts focused on a specific topic.
c)
display in chronological order and are written in reverse chronological order.
d)
can contain only text.
13.
Which service involves allowing a trusted person at a remote location to connect to your computer and view your screen?
a)
Blogging
b)
Windows Remote Assistance
c)
Instant messaging (IM)
d)
Crowdsourcing
14.
You use a proprietary Windows-based program to create designs and layouts for your freelance greeting card business. You want to share samples of your work on your Web site for potential new customers to review. You convert the file format of your designs so that customers can view accurate renderings of them, regardless of the local operating system, settings or browser each individual uses to view your site. Which file format should you use?
a)
OGG
b)
DOC
c)
MP3
d)
PDF
15.
Secure authentication requires:
a)
either a user name or a password.
b)
a user name, a password, and encryption of this information.
c)
a user name and a password.
d)
a user name only.
16.
Which protocol is used to host newsgroups and distribute mailing lists by providing text output that users can access at their convenience and by allowing multi-person input like a conference call?
a)
Post Office Protocol (POP)
b)
Simple Mail Transfer Protocol (SMTP)
c)
Network News Transfer Protocol (NNTP)
d)
Hypertext Transfer Protocol (HTTP)
17.
1. Virtual Network Computing (VNC) is a program that allows you to control a computer at a remote location. VNC consists of which two components?
a)
The client and the viewer
b)
The client and the server
c)
The server and the viewer
d)
The TCP/IP network and the P2P application
18.
1. Which statement is true regarding the use of Internet searches for job-related research?
a)
The Internet provides fast, convenient access to a vast amount of information and services.
b)
The Internet is unreliable because too much false information is generated via popular search engines.
c)
The Internet provides fast, convenient access to social networking, but should not be used as a research tool.
d)
The Internet should be used as a secondary resource to information found in scholarly journals.
19.
As an IT professional, which is the most important reason for you to develop and use good communication skills?
a)
Because you must discuss your project tasks with other members of your IT team
b)
Because your social network is an important resource in a job search
c)
Because you will need to represent technical issues to a non-technical audience
d)
Because you must communicate literately in IT newsgroup discussions
20.
Which document lists the planned dates for performing tasks and meeting goals identified in the project plan?
a)
Statement of work
b)
Issues log
c)
Project schedule
d)
Needs analysis
21.
The Flash Player allows browsers to play Flash movies, which are animations created using vector graphics. What are vector graphics?
a)
Mathematical shapes saved as a sequence of vector statements, which map bits directly to a display space
b)
Mathematical shapes saved as a sequence of vector statements, which describe a series of points to be connected
c)
Images that map bits directly to a display space
d)
Pixel-based images that describe a series of points to be connected
22.
Which choice lists security-related ethical and legal issues that IT professionals face?
a)
Copyrighting procedures for employee manuals and company Web site design
b)
Licensing issues, marketing schemes and policies, and branding standards
c)
Privacy concerns, copyright and trademark issues, and encryption policies
d)
Copyrighting procedures for server documentation and contract employee issues
23.
Johann uses instant messaging (IM) to frequently communicate with his team members, as well as with close friends. Recently, Johann was surprised that he started receiving spam during his IM sessions. Which statement would explain why Johann could receive spam during an IM session?
a)
Instant messaging runs on standard PCs, which are less secure than mobile devices.
b)
Instant messaging bypasses anti-virus software and firewalls.
c)
Instant messaging runs on mobile devices, which are less secure than standard PCs.
d)
Instant messaging bypasses users' presencing settings.
24.
You are hosting a lunch meeting at a local restaurant for 15 of your roving salespeople. An hour before meeting time, the restaurant calls to tell you that the party room will not be available for at least an hour later than scheduled. You call another restaurant in the area, which can make its party room available in one hour for your lunch meeting. You make a reservation with the new restaurant for the same time and cancel the other. What is the best way to alert each salesperson about the new restaurant location?
a)
Call each salesperson and leave a voicemail message with the location of the new restaurant.
b)
Send a text message with the new restaurant location to the mobile phones of all the salespeople.
c)
Post an announcement to the company's Web site with the location of the new restaurant.
d)
Ask the manager of the first restaurant to tell the salespeople about the new restaurant location when they arrive at the first restaurant as scheduled.
25.
As an IT project manager, you are weighing the benefits of installing a new company firewall. Of what must you convince upper management in order to gain their approval for the project?
a)
That the new firewall installation will allow employees access to the Internet
b)
That the new firewall installation will prevent outside users from accessing company servers
c)
That the new firewall installation will effectively filter spam
d)
That the new firewall installation will result in a positive Return On Investment (ROI)
26.
Which protocol is required for computers to communicate with each other over the Internet?
a)
TCP/IP
b)
FTP
c)
HTTP
d)
POP
27.
A member of your IT team has updated the firewall. The project included creating a duplicate firewall for testing. This testing process took four hours. A code review to verify that the update was safe was also necessary. Another two hours were spent installing and testing the update on the live firewall. Your project manager has been asked by upper management to justify the cost of creating a duplicate firewall. Which is the most appropriate explanation to provide to upper management?
a)
It was necessary to review the source code in the update to make sure that it was safe to install.
b)
An unsuccessful, untested installation would have caused significant network down time.
c)
The machine used for the test firewall was inexpensive and was not in use at the time.
d)
Packets traveling at Layer 3 of the OSI/RM can be dangerous, so it was necessary to do the upgrade correctly.
28.
Which term is used to describe a computer-based method of communication in which users can type and view informal messages sent to one or more recipients, and view the responses immediately?
a)
Virtual Network Computing (VNC)
b)
Blogging
c)
Instant messaging (IM)
d)
E-mailing
29.
Which IT job role best describes an individual who is responsible for diagnosing and resolving users' technical hardware and software problems?
a)
Security manager
b)
PC repair technician
c)
Network engineer
d)
Help desk technician
30.
Instead of purchasing software and hardware that must be maintained by internal resources, more and more small businesses today are choosing hosted solutions with a monthly subscription fee and outsourced system maintenance. Which term is commonly used for this business model?
a)
Grid computing
b)
Crowdsourcing
c)
Software as a Service
d)
Scalability
31.
Which is the standard video file format for Microsoft Windows?
a)
QuickTime Movie (MOV)
b)
Moving Picture Experts Group (MPEG)
c)
Ogg Vorbis (OGG)
d)
Audio Video Interleave
32.
What is contained in your e-mail application's Outbox folder?
a)
Messages that have been marked for deletion
b)
Messages that are queued for sending
c)
Messages that have been sent to you by others
d)
Messages that you have sent to others
33.
What does it mean to configure an e-mail client?
a)
You must identify your operating system and the protocol used, and provide the names of the mail servers used by your ISP.
b)
You must identify yourself and provide the name of your ISP.
c)
You must provide the user name given by the ISP, and provide the names of the mail servers used by your ISP.
d)
You must provide the name of your ISP and the mail servers used by your ISP.
34.
What kind of software do vendors such as IBM, Computer Associates, Oracle, Microsoft, Sybase and MySQL provide mainly to IT professionals so they can store, access and manipulate corporate database information?
a)
Database management systems (DBMSs)
b)
Structured Query Language (SQL) programs
c)
Common Gateway Interface (CGI) applications
d)
Open Database Connectivity (ODBC) standards
35.
Tina is the technology coordinator for a small multi-national corporation with offices in San Francisco, New York, Tokyo and Paris. She needs to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. Which of the following is the best way for Tina to accomplish this?
a)
Webcast
b)
Conference call
c)
Web conference
d)
Podcast
36.
Ange works as an Administrative Assistant for a small business that uses an SaaS service for sales orders and customer accounting (similar to Salesforce.com). Ange makes sure to save accurate records about current projects, and she performs regular backups of the business data stored on this cloud-based service. Why?
a)
Because data stored online through this cloud-based service has more risk to security breaches than if it were stored locally
b)
Because the service and records would not be accessible if there is an interruption in Internet access
c)
Because the number of users who are allowed to access the cloud-based service at any time is limited
d)
Because although it is well known that cloud-based services are highly secure, highly reliable and always available, Ange is paranoid and too cautious
37.
Microsoft Outlook, IBM Lotus Organizer, Sage ACT! and CorelCENTRAL are all examples of:
a)
Web-based e-mail client applications.
b)
Personal Information Management (PIM) programs.
c)
browser-based e-mail client applications.
d)
Relational Database Management System (RDBMS) programs.
38.
Which term is used to describe a computer security program that is enabled when no keystrokes or mouse actions have occurred on the system for a specified duration?
a)
Screen saver
b)
Automated update
c)
Automated patch
d)
Desktop firewall
39.
The <meta> tag can be used in Web pages for which purpose?
a)
Preventing early-version browsers from viewing the Web site
b)
Linking the Web site to other related Web pages
c)
Containing the content that appears on each Web page
d)
Providing search engines with a description of the Web site
40.
You want to view your Web feeds in your e-mail Inbox rather than viewing them through an aggregator. Which type of application will allow you to do this?
a)
SMS gateways
b)
News readers
c)
Feed readers
d)
Web feed management providers
41.
What can you do during the executing and controlling phases of a project to discuss progress, and to respond to project issues and unanticipated developments?
a)
Adjust the project schedule accordingly.
b)
Keep an issues log to review at each project milestone.
c)
Plan and schedule meetings with team members.
d)
Document project tasks to provide a paper trail.
42.
Consider the following address: http://www.CIWcertified.com/Certifications/Foundations/iba.htm Which term best describes this address type?
a)
IP address
b)
Relative URL
c)
Fully qualified domain name
d)
Deep URL
43.
Which of the following is a drawback of requiring SMTP authentication?
a)
Chances are increased that a hacker can use a packet sniffer to obtain a valid digital certificate from the session.
b)
The SMTP server will not send e-mail messages that are not digitally signed.
c)
Chances are increased that a hacker can use a packet sniffer to obtain a valid user name and password.
d)
The SMTP server may be used illicitly to send unsolicited junk mail.
44.
Which protocol do many browsers assume when you enter a URL in the Address field?
a)
WWW
b)
FTP
c)
HTTP
d)
HTML
45.
You are updating company guidelines regarding professional communication via e-mail. To dispel the impression of shouting or anger, users should:
a)
make appropriate use of abbreviations to convey a businesslike tone.
b)
avoid typing messages in all lowercase letters.
c)
avoid typing messages in all capital letters.
d)
make appropriate use of emoticons to convey a businesslike tone.
46.
A SWOT analysis is an integral part of the planning phase because it allows you to:
a)
list the planned dates for performing tasks and meeting goals identified in the project plan.
b)
outline the requirements for each project task to ensure that the project objectives are met.
c)
evaluate your organization's or team's strengths to determine whether they will assist you in accomplishing the project objectives.
d)
outline the processes, tools and techniques you will need to implement changes to achieve a desired outcome.
47.
Harley works in the sales department at his company. He feels that the company's marketing team is not doing a good job, so without direction or permission, he starts his own social networking page to help. His page has a name similar to the company's. He posts company logos on it and uses text copied from the company Web site. He posts news and sends tweets to customers and others interested in the company. When the company learns of this, what action is it most likely to take?
a)
Human Resources will send Harley an informal request to stop using company logos, but allow him to continue using his social networking page.
b)
Human Resources will issue a cease-and-desist letter, take control of Harley's page, and terminate Harley's employment for copyright and trademark infringement.
c)
Marketing will post a link to Harley's page from the company's official social networking site.
d)
Marketing will add references to Harley's social networking page in the company's internal newsletter.
48.
Which of the following is an effective way for Web site owners to prevent typosquatting?
a)
Automatically apply operating system updates and patches as they become available
b)
Encrypt all network transmissions with algorithms that use a minimum of 128-bit keys
c)
Purchase domain names that are similar to their actual domain names
d)
Host their Web sites on illicit servers
49.
What type of software is common to all smartphones?
a)
Virus-protection software.
b)
Encryption/decryption software.
c)
Personal Information Management (PIM) software.
d)
Spam-detection software.
50.
How does a LAN differ from a WAN?
a)
A LAN uses public networks and high-speed lines, whereas a WAN is private and may use slower lines.
b)
A LAN spans a confined geographic area, whereas a WAN consists of multiple LANs.
c)
A LAN consists of multiple WANs, whereas a WAN consists of multiple computers.
d)
A LAN spans a wide geographic area, whereas a WAN spans a confined area such as an office or home.
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