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WorksheetsJob Roles and Organisation
Total questions: 30
Worksheet time: 16mins
Name
Class
Date
1.
What type of structure is this....
a)
Flat
b)
Round
c)
Hierarchical
d)
Tall
2.
What type of structure is this....
a)
Flat
b)
Round
c)
Hierarchical
d)
Tall
3.
What is the key responsibility of the human resources functional area?
a)
It is where they think of ways to sell the products to customers
b)
It is where they make the products
c)
It is where they organise and deal with people in the organisation
d)
It is where they pay for the running of the business
4.
Which of the following best describes organisation in business?
a)
The way a business makes a profit
b)
The way a business communicates with its stakeholders
c)
The way a business is structured to meet its aims
5.
What is hierarchy in business?
a)
The number of management levels in a business
b)
The number of staff reporting to a manager
c)
The span of control of a manager
6.
Who is a member of staff responsible for overseeing the work of others?
a)
A subordinate
b)
A line manager
c)
An applicant
7.
What is the chain of command?
a)
The route a message travels along
b)
The path of authority along which instructions are passed
c)
Management levels in a business
8.
In what kind of businesses do junior managers have the authority to take decisions?
a)
Centralised
b)
Decentralised
c)
Flat
9.
Which organisational structure has very few layers of hierarchy?
a)
Centralised
b)
Decentralised
c)
Flat
10.
Emma is the line manager of Clarissa. What does this mean for Emma?
a)
Emma is subordinate to Clarissa
b)
Emma can delegate work to Clarissa
c)
Emma is lower in the hierarchy than Clarissa
11.
Jane is the line manager of John. What does this mean for John?
a)
John is higher up the hierarchy than Jane
b)
John is higher up the chain of command than Jane
c)
John has less authority than Jane
12.
The number of staff reporting to Emma decreases. What does this mean?
a)
The business has a flatter structure
b)
Emma's span of control is increasing
c)
Emma's span of control is decreasing
13.
What is removing a level of management in an organisation an example of?
a)
Delayering
b)
Decentralisation
c)
Discrimination
14.
What is recruitment?
a)
The process by which a business hires staff
b)
The process by which a business trains staff
c)
The process by which a business inducts staff
15.
How is a business most likely to encourage applications for a post?
a)
Job adverts
b)
Staff appraisal
c)
Internal recruitment
16.
Where are the details of skills and qualities required for a post usually found?
a)
Job description
b)
Person specification
c)
CV
17.
Where are the details of employee tasks for a post usually found?
a)
Job description
b)
Person specification
c)
CV
18.
Where would you usually find a summary of the work history of a prospective employee?
a)
Job description
b)
Person specification
c)
CV
19.
Which of the following is NOT usually part of the selection process?
a)
Short listing
b)
Interviewing
c)
Induction
20.
What are the sessions given to new workers when they first start work called?
a)
Induction
b)
Training
c)
Staff appraisal
21.
Which of the following is a way to introduce fresh ideas into a business?
a)
Staff promotion
b)
Internal recruitment
c)
External recruitment
22.
What kind of document is this?
a)
Person Specification
b)
CV
c)
Job Description
23.
What kind of document is this?
a)
Person Specification
b)
CV
c)
Job Description
24.
The organisational chart is an example of which organisational structure?
a)
Matrix
b)
Flat
c)
Hieracrhy
25.
Which functional area would be responsible for the advertising and promoting that a business does?
a)
Sales
b)
Production
c)
Marketing
d)
Customer Service
26.
Which functional area would be responsible for designing and developing new products or services?
a)
Research and Development (R&D)
b)
Production
c)
Administration
d)
Purchasing
27.
Which functional area would be responsible for controling the expenditure in a business and producing the accounts?
a)
Finance
b)
Marketing
c)
Sales
d)
Purchasing
28.
Which functional area would be responsible for ensuring that items get delivered correctly and on time to the customer?
a)
Distribution
b)
Purchasing
c)
Human Resources (HR)
d)
Customer Service
29.
What is the person specification?
a)
The CV
b)
About the job
c)
About the person that they need.
30.
What is span of control?
a)
People that control you
b)
People that you can indirectly control
c)
People that you can directly control.
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