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WorksheetsChapter 13 Planning and Organizing - PBM
Total questions: 40
Worksheet time: 20mins
Name
Class
Date
1.
In order to be effective, a business plan should always be in writing.
a)
True
b)
False
2.
The top managers in a business are involved in planning, but first-level managers such as supervisors are not.
a)
True
b)
False
3.
Effective planning is less important to the success of a business than other management functions, such as organizing, implementing, and controlling.
a)
True
b)
False
4.
Operational planning is short-term planning that identifies specific activities for each area of the business
a)
True
b)
False
5.
The results of strategic planning are goals and strategies that guide the entire business.
a)
True
b)
False
6.
A SWOT analysis involves internal strengths and weaknesses and external opportunities and threats.
a)
True
b)
False
7.
Most of the operational planning in a business is the responsibility of middle-level managers and supervisors.
a)
True
b)
False
8.
A mission statement is a short, specific statement of the purpose and direction of the business
a)
True
b)
False
9.
Goals are the results a business expects to achieve.
a)
True
b)
False
10.
Goals should be stated in broad, non-specific language to make them easier to reach.
a)
True
b)
False
11.
Typically, goals should not be communicated to employees, because it will result in too much pressure to meet the goals.
a)
True
b)
False
12.
A schedule is a time plan for reaching objectives.
a)
True
b)
False
13.
An example of a schedule is the assignment of employees to specific tasks in a department.
a)
True
b)
False
14.
Once standards are set in a department, they should not be revised
a)
True
b)
False
15.
Procedures can be developed to describe how a policy should be implemented.
a)
True
b)
False
16.
For planning to be effective, the company must be organized to carry out the plans.
a)
True
b)
False
17.
An organizational chart is a visual device that lists the policies and procedures of a business
a)
True
b)
False
18.
The three major elements that are a part of effective organizing are the division of work, the facilities and working conditions, and the employees.
a)
True
b)
False
19.
All large businesses are organized into five divisions: operations, marketing, finance, personnel, and production.
a)
True
b)
False
20.
Unity of command requires that no employee have more than one supervisor at a time.
a)
True
b)
False
21.
Which of the following is a benefit that managers receive from planning?
a)
Provides guidance for making decisions.
b)
Helps to determine if progress is being made.
c)
Helps managers communicate and coordinate activities
d)
All of the responses.
22.
Strategic planning
a)
is short-term planning
b)
determines how work will be done and who will do it
c)
provides broad goals and direction for the entire business
d)
is a short, specific statement of the purpose and direction of the business.
23.
External analysis is to internal analysis as
a)
goals are to strategies
b)
employees are to managers
c)
competitors are to operations
d)
none of the responses
24.
Which of the following is NOT an example of an operational plan?
a)
setting monthly production levels
b)
planning inventory levels
c)
developing a department budget
d)
revising the mission statement for the business
25.
To be effective, goals must be
a)
general
b)
achievable
c)
independent from each other
d)
all of the responses
26.
A widely used financial planning tool is a
a)
budget
b)
policy
c)
standard
d)
goal
27.
To ensure that the quality of work is acceptable, businesses develop
a)
organizational charts
b)
goals
c)
standards
d)
schedules
28.
The benefit of having policies to guide decisions is that
a)
there will never be problems
b)
decisions will be consistent
c)
managers will not have to involve employees in decisions
d)
none of the responses
29.
A list of steps to be followed for performing certain work is
a)
the decision-making process
b)
a procedure
c)
a goal
d)
the management functions
30.
The management function responsible for arranging resources to complete work is
a)
planning
b)
organizing
c)
implementing
d)
controlling
31.
Which of the following is NOT a benefit of an organizational chart?
a)
It shows to whom each employee reports
b)
It indicates lines of promotion
c)
It communicates policies and procedures
d)
It shows the departments that make up the business.
32.
When a new business first begins to organize activities into units, it should
a)
create many small units
b)
put all activities into one large unit
c)
group activities into a few natural divisions
d)
prepare unit work schedules
33.
When an employee has an obligation to do an assigned task, the employee has been given
a)
responsibility
b)
authority
c)
a goal
d)
a procedure
34.
Authority in an organization is delegated
a)
from top to bottom
b)
from one department to another
c)
from employees to customers
d)
from one manager to another but never from a manager to an employee
35.
All authority can be traced in a direct line from the top to the bottom in
a)
a line organization
b)
a team organization
c)
a matrix organization
d)
all of the responses
36.
When an employee is responsible to another person in the organization for completing a task, he or she is said to be
a)
a manager
b)
productive
c)
accountable
d)
an authority
37.
If an employee regularly receives instructions from more than one manager, there is a problem with
a)
span of control
b)
unity of command
c)
policies and procedures
d)
standards
38.
The organization structure that is efficient but with many layers of management is the
a)
line organization
b)
line-and-staff organization
c)
matrix organization
d)
all of the responses
39.
Managers have access to specialists for advice and assistance in
a)
a line organization
b)
a line-and-staff organization
c)
a project or matrix organization
d)
none of these responses
40.
The most flexible organizational structure for a business is the
a)
line organization
b)
line-and-staff organization
c)
matrix organization,
d)
centralized organization
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