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WorksheetsBring Your A Game to Work: Appearance
Total questions: 22
Worksheet time: 11mins
Name
Class
Date
1.
How do you know what you should wear to work?
a)
Always wear what you would wear to a fancy dinner party.
b)
Wear whatever will make you stand out and be noticeable.
c)
Wear what is comfortable for you.
d)
See what other people at the company wear, especially those who have jobs that you would like to have someday.
2.
Which of the following tips is essential if you have to wear a work uniform and you must work several days in a row?
a)
Make sure you arrive at work at least 15 minutes early.
b)
Wear an apron to keep your uniform as clean as possible.
c)
Make sure you have several uniforms that you can rotate.
d)
Wear black clothing so stains won't show up as much.
3.
Other people can make a lasting judgment of you based on the first two seconds of meeting you.
a)
True
b)
False
4.
When you are an employee of a company, you represent that company's image.
a)
True
b)
False
5.
What you decide to wear to work is a critical decision that sends your employer a strong message.
a)
True
b)
False
6.
Maintaining facial hair is a part of personal hygiene.
a)
True
b)
False
7.
People can form a first impression of you before even meeting you in person.
a)
True
b)
False
8.
The image of an employee is ________________________.
a)
more important to the employer than to the customer
b)
more important to the customer than to the employer
c)
only important for the first impression
d)
important to the customer and to the employer
9.
Manny really wants to keep his job in the mail room of a large office because he just moved in to a new apartment and must make the rent; however, his employer is not pleased with his long, tangled hair and has asked him to get a hair cut so that he looks more presentable. Manny is upset because he likes having long hair and feels that men should be able to grow their hair long just as women can. What should Manny do?
a)
Point out that no customers actually see him because he works in the mail room.
b)
Offer to tie up his hair or wear a hat.
c)
Get his hair cut, even though he doesn’t want to.
d)
Argue that requiring men have short hair is discrimination.
10.
Focus on appearance is a fairly recent thing that has been imposed on the last few generations.
a)
True
b)
False
11.
Which of the following is not one of the top reasons for having a good appearance in the workplace?
a)
You're not being singled out! You are not the first person to feel that a focus on appearance is unfair, and you won't be the last.
b)
A suit and tie or a dress are actually cheaper than a tattoo and a nose ring.
c)
When you dress appropriately in the workplace, you become better prepared to meet a lifetime of business expectations regarding personal appearance.
d)
There's no excuse for arriving anywhere looking or smelling bad, much less a place where you're getting paid to show up.
12.
As a company representative, it’s your job to convey the company’s image, not your own, to customers.
a)
True
b)
False
13.
After getting a job at a men's clothing store, Ian decided to get his nose pierced. The manager told Ian that he could not wear his nose ring at work. Ian complained that the manager was not being fair and that he should be able to wear what he wants as long as he is clean and presentable. What does Ian not understand about his situation?
a)
Rules against facial piercings are common knowledge in all work places.
b)
Ian can file a claim with the human resources office.
c)
People won't by clothes from someone with a nose ring.
d)
By choosing to accept the job, Ian chose to accept workplace rules.
14.
Complete the quote: "Image is _______________-to people and companies alike."
a)
standardized
b)
dictated
c)
important
d)
everything
15.
Soiled and stained uniforms send a positive message to customers that employees are working hard.
a)
True
b)
False
16.
Which of the following is NOT a good way to make a good first impression?
a)
Wear a lot of cologne or perfume so that everyone knows that you are clean and that you smell good.
b)
Smile
c)
Tuck in your (ironed) shirt
d)
Arrive on time
17.
As long as you have a professional attitude and exemplary attendance, your appearance on the job is not that important.
a)
True
b)
False
18.
Andrew, who works as a telemarketer, wants to express his own personal taste in his appearance. He likes the look of visible tattoos and is thinking about getting one, but he would also like to be successful in business someday. Andrew should ______________________.
a)
not get a tattoo anywhere, even in places that are hidden by clothing
b)
just get whatever tattoo he wants, wherever he wants it
c)
not worry about it because he deals with customers over the phone and they do not see him anyway
d)
find real-life role models and observe their appearance before making his decision
19.
Professional appearance starts with _____________________.
a)
attitude
b)
experience
c)
taste
d)
hygiene
20.
What will most likely happen if you chose not to follow your employer's dress code?
a)
You will be given a job that does not require you to deal with the public.
b)
You will be given extra training on appropriate workplace attire.
c)
You will be fired from your job.
d)
Nothing. Most people don't totally follow the dress codes at work.
21.
Having a dirty uniform is excusable if you are working multiple shifts in a row.
a)
True
b)
False
22.
All companies require professional attire during business hours.
a)
True
b)
False
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