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WorksheetsEffective Communication in the Workplace
Total questions: 20
Worksheet time: 10mins
Name
Class
Date
1.
There are ___ types of effective communication.
a)
7
b)
4
c)
8
d)
6
2.
A benefit of effective communication is ______
a)
Improper interpretation
b)
Confusion.
c)
Higher chance of being fired.
d)
Higher chance of being hired.
3.
Is email a method of communication?
a)
Yes
b)
No
c)
Maybe
d)
Email does not exist
4.
This type of communication is speaking to teachers and students.
a)
Written
b)
Non-verbal
c)
Oral
d)
Body language
5.
Communication is NOT important now, nor will it ever be important.
a)
False
b)
True
6.
For effective communication, you should always seek to ______
a)
Get your point across then swiftly exit.
b)
Make sure you're right.
c)
Listen first, then speak second.
d)
Make sure you leave no flaws in your explanation.
7.
When approaching any situation, you should have a(n) _____
a)
Win-lose mindset
b)
I'm right and you're wrong mindset
c)
Fixed mindset
d)
Open mindset
8.
Effective communication has no effect on how others view you.
a)
False
b)
True
9.
Communication skills are one of the top skills employers look for in future employees.
a)
True
b)
False
10.
Which of the following is NOT an example of body language?
a)
Sally waves to her friend.
b)
Bob blows his nose.
c)
Bill stomps his foot and makes a fist.
d)
Susan rolls her eyes at her mother.
11.
Communication is a(n) ______
a)
Non-existent skill
b)
Hard Skill
c)
Soft Skill
d)
Non-valuable Skill
12.
Which of the following is not a form of communication?
a)
All of the following are forms of communication
b)
Visual
c)
Verbal
d)
Emotional
13.
What is the primary purpose of communication?
a)
To relay messages
b)
To make sure you know the latest trends
c)
To use technology
d)
To sell your mix tape
14.
Communication is always a(n) ___ way process.
a)
One
b)
Two
c)
Seven
d)
Three
15.
Which of the following shows proper communication?
a)
An email from a professor to a student containing text lingo.
b)
An email from a student containing all lower case letters.
c)
None of the following are proper forms of communication.
d)
A letter from a student to a professor addressing them by his/her first name.
16.
Choose the BEST communication method:
Breaking up with a significant other (boyfriend/girlfriend)
Breaking up with a significant other (boyfriend/girlfriend)
a)
Texting
b)
Phone Call
c)
Talking In Person
d)
E-Mail
17.
Something that is commonly hard to grasp via text or email is _______
a)
Tone.
b)
Words.
c)
Symbols.
d)
Emoji.
18.
All are examples of communicating non-verbally expect...
a)
Gestures
b)
Voice
c)
Posture
d)
Touch
19.
Poor communication skills is NOT a common cause of conflict.
a)
True
b)
False
20.
Well-written messages are concise.
a)
True
b)
False
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