WorksheetsMSA 601 - Ch. 15
Total questions: 9
Worksheet time: 5mins
Name
Class
Date
1.
1. Organizational structure refers to:
a)
swapping ideas at work
b)
dividing work equally among employees
c)
how tasks are grouped, divided and coordinated
d)
all of the above
2.
Which of the following are part of the seven key elements of organizational structure?
a)
span of control and work detail
b)
chain of command and work specialization
c)
work boundaries and authority
d)
none of the above
3.
Departmentalization is the basis by which jobs in an organization are grouped together. According to our text, which of the following is NOT a way to group jobs?
a)
Functions
b)
Product
c)
Process
d)
Specialization
4.
In centralized organizations, _________ make all the decisions.
a)
Lower-level managers
b)
Workgroups
c)
Top managers
d)
None of the above
5.
Boundary-spanning activities occur not only within but also between organizations.
a)
True
b)
False
6.
Work Specialization contributes to ________ employee productivity, but at the price of job ________.
a)
higher; satisfaction
b)
lower; effectiveness
c)
higher; effectiveness
d)
lower; satisfaction
7.
There is no evidence to support a relationship between span of control and employee satisfaction or performance.
a)
True
b)
False
8.
Which one of the following is the most common structure?
a)
functional structure
b)
bureaucracy structure
c)
team structure
d)
none of the above
9.
Philips company uses one of the following structures:
a)
divisional structure
b)
simple structure
c)
functional structure
d)
matrix structure
100 %
