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Worksheets

RISK

Total questions: 13

Worksheet time: 3mins

Name
Class
Date
1.

Reputation is a compilation of your employees' views and impressions on your external stakeholders.

a)

True

b)

False

2.
One of the factors that has helped make issues management and crisis management more important to business is instant global communication.
a)
True
b)
False
3.
Issues management is a process by which a firm deals with its most important stakeholders' demands.
a)
True
b)
False
4.

According to your textbook, differentiating between risk, issue, and crisis management is quite easy.

a)

True

b)

False

5.

An issue is a gap where the the firm is doing above and beyond what the stakeholders expect.

a)

True

b)

False

6.
A crisis is an extreme event that may threaten your very existence.
a)
True
b)
False
7.
The most effective form of communication during a crisis is one that is reactive.
a)
True
b)
False
8.

Which of the following is a leading force of social change?

a)

leading authorities.

b)

leading films.

c)

leading crises.

d)

leading competitors.

9.

What is not an assumption typically made when we use issues management?

a)

Issues can be identified earlier, more completely, and more reliably.

b)

Issues are so complex that firms have little chance to resolve them favorably.

c)

Early anticipation of issues widens the organization’s range of options

d)

The organization will have earlier identification of stakeholders

10.

The implementation phase of the issues management process does not include

a)

formulation of responses.

b)

putting the plan into action.

c)

evaluating the results of the response.

d)

monitoring the results.

11.

An emerging issue is characterized by all of these EXCEPT:

a)

the terms of the debate are clearly defined.

b)

the issue deals with matters of conflicting values and interest.

c)

the issue is often stated in value-laden terms.

d)

trade-offs are inherent.

12.

The evaluation, monitoring, and control of issues involves

a)

continual control of responses to ensure that they remain on track.

b)

extensive cost/benefit analyses.

c)

deciding what to do about the issues the firm faces.

d)

appointing a separate team within the public affairs office to perform the control function.

13.

(a)   involves living in the present in a way that does not compromise the future.