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WorksheetsGA Core Quiz
Total questions: 10
Worksheet time: 5mins
A customer calls in stating that there is a suspicious vehicle parked on the street for over two days now. Which template will this fall under?
Maintenance
General
Sales/Leasing
Resident Concern
How do you disposition a Monroe County call?
Answered
Patched
Message Sent
No Answer
A caller received an email from our assistant Dallas. Which account are they calling?
Boon Edam
Shore Funding Solutions
Accelerate Tax
Fora Financial
This account offers loans and lending to small businesses.
Fora Financial
Capital Fundings LLC
1 West Finance
Abrasive West
I currently have $50 on my laundry card with the picture of the lady sitting on the washer. I would like to add an additional $50. Can you assist me please?
Yes
No
Contact the Main Office
Thank you for calling A&T Locksmith also known as (a) . How may I help you?
A trucker reached out to Belmont Metals requesting to speak with the person in charge of the delivery department. What would you do?
Take a message to have the call returned
Take a message and dispatch (Cold Transfer)
Patch (Warm Transfer)
Take a message and dispatch (Warm Transfer)
A caller does not have an email address to provide to fill in the webform for Accelerate Tax. What do you advise them to do?
Visit the website
Apply a dummy email (first.lastname@noemail.com)
Ask them to give a call back
Ask them to give a call back between 10am- 6pm
H&R Healthcare. How may I help you?
There is a specific information you need to let the caller know and also a specific question.
What are they?
(a)
What are the 4 Catholic Charities Clinics?
Bayshore Clinic
Medford Clinic
Bayshore Children's Counseling
Medford Children's Counseling
Bay Shore Clinic
Medford Clinic
Bay Shore Children's Counseling
Commack Children's Counseling
Bay Shore Clinic
Medford Clinic
Medford Children's Counseling
Commack Children's Counseling
Poly Clinic
Victoria
Tampion
OKEU
