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WorksheetsPOBF1.02
Total questions: 11
Worksheet time: 6mins
Name
Class
Date
1.
Which note taking strategy has you divide a page into 3 sections for your notes, key points, and summary?
a)
a. Cornell Method
b)
Outlining
c)
Mapping
d)
Charting
2.
Common errors in note-taking include; trying to record every sentence, failing to deduce the teacher’s intentions, showing up without basic prep work, and:
a)
using abbreviations.
b)
waiting too long to review lecture notes
c)
c. entering your notes in an electronic device.
d)
writing your notes by hand
3.
__________ are generally short means of written communication within an organization
a)
Memos
b)
Emails
c)
Business Letters
d)
Phone Calls
4.
Which one of the 5 C's of Communication: Make sure your purpose and intent is clear to the reader. Understand your audience.
a)
Courteous
b)
Complete
c)
Concise
d)
Clear
5.
Which one of the 5 C's of Communication: Make sure are not too wordy. Keep all communication concise and to the point
a)
clear
b)
correct
c)
concise
d)
courteous
6.
Which one of the 5 C's of Communication: u Address the reader politely. Use expressions such as: “please and thank you”.
a)
Courteous
b)
Thank You
c)
Respect
d)
Etiquette
7.
Which one of the 5 C's of Communication: Include all the information the reader needs to have.
a)
Complete
b)
Courteous
c)
Concise
d)
Correct
8.
Which one of the 5 C's of Communication: Edit and proofread so that it has no grammar, spelling and punctuation error.
a)
Clear
b)
Concise
c)
Correct
d)
Complete
9.
Has become a common form of written communication in business because of its rapid delivery, ease of use and ability to reach large audiences
a)
Email
b)
Cell Phone
c)
Carbon Copy
d)
Announcement in Church
10.
hy is it often important to take notes during meetings or presentations?
a)
Audience needs something to do.
b)
Information will be needed later.
c)
Writing keeps the mind focused.
d)
Writing keeps the mind focused.
11.
The primary reason customers give for not returning to a business is a lack of:
a)
courtesy from salespeople
b)
available parking.
c)
advertised merchandise.
d)
customer-service personnel.
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