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WorksheetsPrinciples of IT-Chapter 5 Test
Total questions: 30
Worksheet time: 15mins
Name
Class
Date
1.
1. Identify the function used to remove unneeded files.
a)
Disk cleanup
b)
Disk defragmenter
c)
Disk repair function
d)
Disk fragmenter
2.
1. Which is not a typical troubleshooting step?
a)
A. Be sure electricity is available and going to the system.
b)
A. Launch the Windows Help and Support feature.
c)
A. Replace the hard drive
d)
A. Visit online forums
3.
1. When searching for printer drivers online, search by _____________ and ______________.
a)
A. Model number, driver number
b)
A. Manufacturer, model number
c)
A. Manufacturer, DPI
d)
A. DPI, driver number
4.
1. When upgrading an OS, what else must be updated?
a)
A. Power Strip
b)
A. Peripherals
c)
A. Device Drivers
d)
A. Power supply
5.
1. How can a user access the task manager in a Windows operating system?
a)
A. [Alt][Shift][Home]
b)
A. [Ctrl][Alt][Del]
c)
A. [Ctrl][Shift][End]
d)
A. [Shift][Alt][Esc]
6.
1. Describe what is listed under the Services tab in the Windows task manager.
a)
A. Programs operating in the background.
b)
A. Currently running processes with expanded information.
c)
A. How much CPU time has been used by each app.
d)
A. Programs and services that are automatically launched when Windows is started.
7.
1. What opens when a user presses [Windows Key][R]?
a)
A. Reboot
b)
Run
c)
Restore
d)
Replicate
8.
1. Name a utility that returns system files and settings to the state in which they were at a previous time.
a)
A. Task Manager
b)
A. Restore Discovery
c)
A. Disk Recovery
d)
A. System Restore
9.
1. What is the easiest way to access the help feature in Windows 7?
a)
A. [Windows Key][H]
b)
A. [Alt][F9]
c)
A. [F1]
d)
A. [Esc]
10.
1. Inside the computer box, the_________________is the most prone to grime.
a)
Motherboard
b)
Power supply
c)
Hard drive
d)
Ventilation system
11.
1. What is the technical term for the “blue screen of death?”
a)
soft reboot
b)
hard stop
c)
safe mode
d)
disk failure
12.
1. If the system does not identify an external storage device when it is connected, the system needs to be_______________.
a)
Reinstalled
b)
Repurchased
c)
Rebooted
d)
Repaired
13.
What is the equivalent to Disk Defragmenter in Windows 8?
a)
A. Control Panel
b)
A. Repair Your Hard Disk
c)
A. Optimize Your Drive
d)
A. Unify Your Drives
14.
1. Which of the following is affected by System Restore?
a)
E-mails
b)
System files
c)
Image files
d)
Test files
15.
Define rebooting.
a)
Reinstalling application software.
b)
Overwriting a file.
c)
Reinstalling the OS.
d)
Restarting the system.
16.
Location on the hard drive where files are stored
a)
Task manager
b)
Restore point
c)
Sector
d)
Desktop computer
17.
1. Copy of the system files in their state at the earlier date or time.
a)
Restore point
b)
Sector
c)
Task manager
d)
Device firmware upgrade (DFU) mode
18.
1. Keeping programs on a computer in good working order.
a)
Software maintenance
b)
All-in-one computer
c)
Hardware maintenance
d)
Needs assessment
19.
Process of keeping the computer components in good working order.
a)
Software maintenance
b)
Troubleshooting
c)
Needs assessment
d)
Hardware maintenance
20.
Automated process of removing unneeded files.
a)
Disk cleanup
b)
Hard reboot
c)
Safe mode
d)
Troubleshooting
21.
Systematically analyzing the problem to find a solution.
a)
Needs assessment
b)
Task manager
c)
Troubleshooting
d)
Restore point
22.
Typically consists of a medium- or high-speed processor; a high-powered video card; 4-6 GB of RAM; 500 GB-2 TB hard drive; 24-inch flat-screen monitor; and DVD-ROM drive.
a)
All-in-one computer
b)
Desktop computer
c)
Tablet
d)
Monitor
23.
1. Device in which all the hardware are contained in a single unit.
a)
Hard drive
b)
Monitor
c)
Processor
d)
All-in-one computer
24.
Windows boot setting in which the computer starts up with the minimum of functions necessary to run.
a)
Safe Mode
b)
Hard reboot
c)
Safe Setting
d)
Sector
25.
Process of examining the current condition or state and determining how it differs from the desired condition or state.
a)
Needs assessment
b)
Disk cleanup
c)
Troubleshooting
d)
Disk repair
26.
1. Allows the current installation to be corrected without completely uninstalling and reinstalling the software.
a)
Restore point
b)
Reinstallation
c)
Repair function
d)
Needs assessment
27.
Analyzes what is going on in the system and reports the results.
a)
Software maintenance
b)
Troubleshooting
c)
Sector
d)
Task Manager
28.
Provides the ability to upgrade or downgrade firmware on an Apple device.
a)
Device firmware upgrade (DFU) mode
b)
Needs assessment
c)
Restore point
d)
Microsoft restoration
29.
Occurs when the computer completely ceases to function.
a)
Hard reboot
b)
Hard Stop
c)
Freezing
d)
Repair function
30.
Powering down the system and then restarting it.
a)
Hard stop
b)
Hard reboot
c)
Repair function
d)
Shut down
Reset
