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Workplace Readiness Skills for the Commonwealth

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.
Positive Work Ethic
a)
Abides by workplace policies and laws and demonstrates honesty and reilability
b)
Comes to work evey day on time, is willing to take direction, and is motivated to accomplish the task at hand
c)
Dresses appropriately and uses language and manners suitable for the workplace
d)
Works well with all customrs and coworkers
2.
Integrity
a)
Abides by workplace policies and laws and demonstrates honesty and reliability
b)
Contributes new ideas and works with initiative
c)
Works well with all customers and coworkers
d)
Contributes to the success of the team, assists others, and requests help when needed
3.
Teamwork
a)
Dresses appropriately and uses language and manners suitable for the workplace
b)
Follows directions and communicates effectively with customers and fellow employees
c)
Contributes to the success of the team, assists others, and requests help when needed
d)
Uses mathematical reasoning to accomplish tasks
4.
Self-Representation
a)
Continually acquires new industry-related information and improves professional skills
b)
Abides by workplace policies and laws and demonstrates honesty and reliability
c)
Dresses appropriately and uses language and manners suitable for the workplace
d)
Contributes new ideas and works with initiative
5.
Diversity Awareness
a)
Reads and interprets workplace documents and writes clearly
b)
Follows safety guidelines and manages personal health
c)
Works well with all customers and coworkers
d)
Prepares to apply for a job and to seek promotion
6.
Conflict Resolution
a)
Negotiates diplomatic solutions to interpersonal and workplace issues
b)
Works well with all customers and coworkers
c)
Prepares to apply for a job and to see promotion
d)
Reads and interprets workplace documents and writes clearly
7.
Creativity and Resourcefulness
a)
Dresses appropriately and uses language and manners suitable for the workplace
b)
Follow safety guidelines and manages personal health
c)
Contributes new ideas and works with initiative
d)
Organizes and implements a productive plan of work
8.
Speaking and Listening
a)
Comes to work every day on time, is willing to take direction, and is motivated to accomplish the task at hand
b)
Organizes and implements a productive plan of work
c)
Follows directions and communicates effectively with customers and fellow employees
d)
Follows safety guidelines and manages personal health
9.
Reading and Writing
a)
Reads and interprets workplace documents and writes clearly
b)
Continually acquires new industry-related information and improves professional skills
c)
Uses mathematical reasoning to accomplish tasks
d)
Works well with all customers and coworkers
10.
Critical Thinking and Problem Solving
a)
Dresses appropriately and uses language and manners suitable for the workplace
b)
Follows directions and communicates effectively with customers and fellow employees
c)
Contributes new ideas and works with initiative
d)
Analyzes and resolves problems that arise in completing assigned tasks
11.
Health and Safety
a)
Uses mathematical reasoning to accomplish tasks
b)
Follows safety guidelines and manages personal health
c)
Abides by workplace policies and laws and demonstrates honesty and reliability
d)
Reads and interprets workplace documents and writes clearly
12.
Organizations, Systems, And Climates
a)
Prepares to apply for a job and to see promotion
b)
Contributes to the success of the team, assists others, and requests help when needed
c)
Identifies "big picture" issues and his or her role in fulfilling the mission of the workplace
d)
Follows directions and communicates effectively with customers and fellow employees
13.
Lifelong Learning
a)
Abides by workplace policies and laws and demonstrates honesty and reliability
b)
Uses mathematical reasoning to accomplish tasks
c)
Prepares to apply for a job and to seek promotion
d)
Continually acquires new industry-related information and improves professional skills
14.
Job Acquisition and Advancement
a)
Follows safety guidelines and manages personal health
b)
Works well with all customers and coworkers
c)
Prepares to apply for a job and to seek promotion
d)
Negotiates diplomatic solutions to interpersonal and workplace issues
15.
Time, Task, and Resource Management
a)
Organizes and implements a productive plan to work
b)
Identifies "big picture" issues and his or her role in fulfilling the mission of the workplace
c)
Analyzes and resolves problems that arise in completing assigned tasks
d)
Comes to work every day on time, is willing to take direction, and is motivated to accomplish the task at hand
16.
Mathematics
a)
Follows safety guidelines and manages personal health
b)
Works well with customers and coworkers
c)
Uses mathematical reasoning to accomplish tasks
d)
Contributes new ideas and works with initiative
17.
Customer Service
a)
Uses the internet appropriately for work
b)
Follows safety guidelines and manages personal health
c)
Identifies and addresses the needs of all customers, providing helpful, courteous, and knowledgeable service
d)
Reads and interprets workplace documents and writes clearly
18.
Which skill is NOT considered to be in the Personal Qualities and People Skills category?
a)
Positive Work Ethic
b)
Integrity
c)
Mathematics
d)
Conflict Resolution
19.
Which skill is NOT considered to be in the Professional Knowledge and Skills category?
a)
Lifelong Learning 
b)
Diversity Awareness
c)
Speaking and Listening
d)
Health and Safety
20.
Which skill is considered to be included in the Personal Qualities and People Skill category?
a)
Time, Task, and Resource Management
b)
Critical Thinking and Problem Solving
c)
Conflict Resolution
d)
Customer Service