WorksheetsCH 6 Managing Business Success
Total questions: 36
Worksheet time: 18mins
Name
Class
Date
1.
When you are setting goals and determining the best way to achieve them, you are _______________.
a)
Planning
b)
Organizing
c)
Directing
d)
Controlling
2.
When you are allocating resources such as: people, equipment, and money to carry out the company’s plans, you are _______________.
a)
Planning
b)
Organizing
c)
Directing
d)
Controlling
3.
When you are providing focus for employees and motivating them to achieve organizational goals, you are _______________.
a)
Planning
b)
Organizing
c)
Directing
d)
Controlling
4.
When you are comparing actual to expected performance and taking corrective action when necessary, you are _______________.
a)
Planning
b)
Organizing
c)
Directing
d)
Controlling
5.
The Four interrelated functions of Management is :
Planning, Organizing, Directing, Controlling
Planning, Organizing, Directing, Controlling
a)
False
b)
True
6.
Major accomplishments that the company wants to achieve over a long period (say, five years).
a)
Mission Statement
b)
SWOT Analysis
c)
Core Values
d)
Goals
7.
Analyzing an organization’s Strengths, Weaknesses, Opportunities, and Threats.
a)
Mission Statement
b)
SWOT Analysis
c)
Core Values
d)
Goals
8.
Fundamental beliefs about what’s important and what is and isn’t appropriate in conducting company activities.
a)
Mission Statement
b)
SWOT Analysis
c)
Core Values
d)
Goals
9.
Describes the purpose of your organization—the reason for its existence.
a)
Mission Statement
b)
SWOT Analysis
c)
Core Values
d)
Goals
10.
Major accomplishments that the company wants to achieve over a long period (say, five years).
a)
Goals
b)
Objectives
c)
Tactical Plans
d)
Operational Plans
11.
Shorter-term performance targets that direct the activities of the organization toward the attainment of a goal.
a)
Goals
b)
Objectives
c)
Tactical Plans
d)
Operational Plans
12.
A plan is broken down into more manageable, shorter-term components, this is a ______________ Plan.
a)
Goals
b)
Objectives
c)
Tactical Plan
d)
Operational Plan
13.
This Plan provides detailed action steps to be taken by individuals or groups to implement the tactical plan and, consequently, the strategic plan. An _____________ ______ covers only a brief period—say, a week or a month.
a)
Goals
b)
Objectives
c)
Tactical Plan
d)
Operational Plan
14.
Managers identify those aspects of the business that are most likely to be adversely affected by change.
a)
contingency planning
b)
crisis management
15.
Teams trained to deal with emergencies in a time of great need
a)
contingency planning
b)
crisis management
16.
Responsible for developing and implementing activities and allocating the resources needed to achieve the objectives set by top management.
a)
Top Manager
b)
Middle Manager
c)
First-Line Manager
17.
Managers Supervise employees and coordinate their activities to make sure that the work performed throughout the company is consistent.
a)
Top Manager
b)
Middle Manager
c)
First-Line Manager
18.
Grouping specialized jobs into meaningful units.
a)
organizational structure
b)
restructuring
c)
specialization
d)
departmentalization
19.
Process of organizing activities into clusters of related tasks that can be handled by certain individuals or groups.
a)
organizational structure
b)
restructuring
c)
specialization
d)
departmentalization
20.
Altering existing organizational structures to become more competitive under conditions that have changed.
a)
organizational structure
b)
restructuring
c)
specialization
d)
departmentalization
21.
An arrangement of positions that’s most appropriate for your company at a specific point in time.
a)
organizational structure
b)
restructuring
c)
specialization
d)
departmentalization
22.
Companies that operate in several locations to be responsive to customers at a local level.
a)
Geographical division
b)
Product division
c)
customer division
d)
process division
23.
If goods move through several steps during production, companies may use a __________________ ____________.
a)
Geographical division
b)
Product division
c)
customer division
d)
process division
24.
A structure of division used because it enables companies to better serve various categories of customers.
a)
Geographical division
b)
Product division
c)
customer division
d)
process division
25.
Leaders who make decisions without soliciting input from subordinates (employee/peers) have a ____________ _____________ style.
a)
leadership style
b)
autocratic leadership
c)
democratic leadership
d)
laissez-faire leadership
26.
Leaders who seek input from subordinates while retaining the authority to make the final decisions, have a __________ __________ style.
a)
leadership style
b)
autocratic leadership
c)
democratic leadership
d)
laissez-faire leadership
27.
Managers who adopt a “hands-off” approach and provide relatively little direction to subordinates, have a _____________ ______ style.
a)
leadership style
b)
autocratic leadership
c)
democratic leadership
d)
laissez-faire leadership
28.
To exercise authority based on their rank in the organization, you are a _________ __________.
a)
transactional leader
b)
transformational leader
29.
If you are a mentor and develop subordinates (employees), providing them with challenging opportunities, working one-on-one to help them meet their professional and personal needs, and encouraging people to approach problems from new perspectives, you are a _____________ __________.
a)
transactional leader
b)
transformational leader
30.
The 5 steps to the Control Process is: Set Standards, Measure Performance, Compare Performance Standards, Determine Deviations, and Take Action to Correct if Needed.
a)
TRUE
b)
False
31.
Controlling is the process of comparing actual to planned performance and taking necessary corrective action.
a)
True
b)
False
32.
_________ _________ are needed to perform specific tasks.
a)
technical skills
b)
interpersonal skills
c)
conceptual skills
d)
communication skills
33.
You need __________ _________, to have the ability to get along with and motivate other people.
a)
technical skills
b)
interpersonal skills
c)
conceptual skills
d)
communication skills
34.
The ability to reason abstractly and analyze complex situations.
a)
technical skills
b)
interpersonal skills
c)
conceptual skills
d)
communication skills
35.
The ability to communicate with others.
a)
technical skills
b)
interpersonal skills
c)
conceptual skills
d)
communication skills
36.
The 6 steps to problem solving is:
Identify the problem,
Gather data,
Clarify the problem,
Generate solutions,
Select best options,
Implement the decision.
Identify the problem,
Gather data,
Clarify the problem,
Generate solutions,
Select best options,
Implement the decision.
a)
True
b)
False
100 %
