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Listening Skills

Total questions: 35

Worksheet time: 19mins

Name
Class
Date
1.

Listening happens when the receiver of a message

a)

hears what the sender is saying

b)

concentrates on what is being heard & attaches meaning to it

c)

uses selective hearing

d)

is able to give feedvback

2.

The 4 stages of listening are

a)

listening, sensing, judging & evaluating

b)

evaluating, interpreting, selecting & responding

c)

hearing, sensing, evaluating & responding

d)

sensing, interpreting, evaluating & responding

3.

The brain can process

a)

250 words per minute

b)

500 words per minute

c)

300 words per minute

d)

750 words per minute

4.

The most difficult level of listening is

a)

critical listening

b)

precision listening

c)

listening for information

d)

empathic listening

5.

The section on Academic Listening credits this person for saying, "Seek first to understand, then to be understood."

a)

Stephen Q Covey

b)

Stephen Foster

c)

Stephen R covey

d)

Stephen E Fletcher

6.

Effective Listening means

a)

being able to detect sounds

b)

getting meaning from words

c)

being attentive & receptive

d)

getting meaning, being attentive & receptive

7.

Factors such as _____ effect your ability to listen

a)

energy level

b)

attitude of the speaker

c)

physical setting

d)

energy level, attitude & physical setting

8.

A critical listener

a)

only pays attention to familiar information

b)

ignores information that doesn't seem important

c)

comprehends & tests the strength of ideas

d)

is passive; not active

9.

A speaker's main ideas are

a)

repeated words & phrases

b)

the most important points

c)

words that indicate a list

d)

detailed anecedotes

10.

Technical words that are unfamiliar

a)

can be defined by using context clues

b)

should be eliminated

c)

are signal words

d)

are signal words & should be eliminated

11.

A speaker's nonverbal clues such as _____ should be watched

a)

facial expression

b)

repetition of words

c)

comparisons or contrasts

d)

repetition & comparisons

12.

Stressing certain words & using gestures _____ key meanings

a)

confuse

b)

emphasize

c)

hide

d)

hide & confuse

13.

You can improve your academic listening by

a)

concentrating & taking notes

b)

preparing

c)

listening for key words

d)

Concentrating, taking notes, preparing & listening for key words

14.

Most speakers communicate at

a)

100 - 125 words per minutes

b)

125 - 150 words per minute

c)

125 - 250 words per minute

d)

200 - 250 words per minute

15.

The willingness to evaluate how something is said as well as what is said is part of

a)

listening for information

b)

critical listening

c)

precision listening

d)

empathic listening

16.

Suspension of judgement is part of

a)

listening for information

b)

critical listening

c)

precision listeniing

d)

empathic listening

17.

When you want to evaluate what you hear, you use

a)

listening for information

b)

critical listening

c)

precision listening

d)

empathic listening

18.

Blocking out messages you don't want to hear is

a)

a listening barrier

b)

selective listening

c)

active listening

d)

precision listening

19.

Concentrating on what is heard & attaching meaning is

a)

active listening

b)

selective listening

c)

precision listening

d)

listening

20.

An active process with 4 stages is

a)

active listening

b)

precision listening

c)

selective listening

d)

listening

21.
In _______________ listening the listener participates fully in the communication process. 
a)
passive
b)
active
c)
effective
d)
critical
22.
In _________________ listening the listener does not actively participate in interactions. 
a)
passive
b)
active
c)
impatient
d)
effective
23.
Listening to a teacher's class lecture on WW1 is an example of _________________ listening.
a)
deliberative
b)
appreciative
c)
critical
d)
empathic
24.
Listening to your best friend is an example of ______________ listening.
a)
delilberative
b)
appreciative
c)
crtical
d)
empathic
25.
What type of listening helps you when you want to understand another person?
a)
Critical Listening
b)
Informational Listening
c)
Empathic Listening
d)
Recreational Listening
26.
What type of listening is the goal to evaluate a message and decide to accept or reject it?
a)
Informational Listening
b)
Empathic Listening
c)
Recreational Listening
d)
Critical Listening
27.

What is not a common misconception of listening?

a)

Listening and Hearing Are Not the Same Thing

b)

Listening is Not a Natural Process

c)

Listening Requires Effort

d)

All of the Above

28.
Unfamiliar language, speech problems and reduced hearing ability are all:
a)
feedback
b)
internal barriers
c)
external barriers
29.
Ignorance, intolerance, stress and tuning out are all:
a)
feedback
b)
internal barriers
c)
external barriers
30.
What is a situation that calls for using your active listening skills?
a)
During morning announcements
b)
Watching TV
c)
Listening to Taylor Swift's new CD
d)
When a teacher explains the homework assignment 
31.
Which one is NOT one of the ways to give feedback when listening?
a)
repeat the information back
b)
give advice
c)
reflect how the speaker probably feels
d)
put their statement in your own words, to clarify. 
32.
Why do you need to use your eyes when actively listening?
a)
you don't
b)
to observe the speaker's body language
c)
to make the speaker think you are tuned in
d)
none of these
33.
To understand another person's feeling about something, the least important part may be 
a)
the facial expression
b)
the words
c)
the tone of voice
d)
the posture
34.
What is the first step to active listening?
a)
grunt and nod
b)
ask questions
c)
look at the speaker
d)
give feedback
35.

Which of the following is a step to being an active listener?

a)

Avoid distraction

b)

multi-task

c)

move and listen

d)

stare deeply into the speakers soul

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