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Chapter 7 Leadership

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What type of communication is emails?

a)

Visual

b)

Electronic

c)

Written

d)

Oral

2.

Knowing your strengths and weaknesses is _______

a)

Understanding others

b)

Teamwork

c)

Self-Understanding

3.

________ is the way people get along with others.

a)

Leadership

b)

Self-Understanding

c)

Human Relations

4.

__________ is the ability to motivate individuals and groups to accomplish important goals.

a)

Leaders

b)

Leadership

c)

Communication

d)

Management

5.

What type of communication is text messages?

a)

Visual

b)

Electronic

c)

Written

d)

Oral

6.

What type of communication is charts and diagrams?

a)

Visual

b)

Electronic

c)

Written

d)

Oral

7.

The process of transferring information to each other is called _____________.

a)

Positive Influence

b)

Communication

c)

Leadership

d)

None of the above

8.

Leaders should make decisions based on their values and not their ____________.

a)

Facts

b)

Truths

c)

Feelings

9.

What type of communication is talking on the phone?

a)

Visual

b)

Written

c)

Oral

d)

Electronic

10.

Pam uses the school’s computer to access Facebook.

a)

Ethical Behavior

b)

Unethical Behavior

11.

Carmen works at Publix. She is having a problem with one of her co-workers. Carmen decided to talk to the manager. What type of communication is this?

a)

Upward

b)

Downward

c)

Horizontal

12.

_______________ is moral principles that govern a person's or group's behavior

a)

Ethics

b)

Positive Influence

c)

Management

d)

Leadership

13.

Doing the right things when no one is looking is called ethical behavior.

a)

True

b)

False

14.

Doing things that are wrong; not right or proper is called ethical behavior.

a)

True

b)

False

15.

Copy a paper from the Internet and submit it to your teacher as your own work is

a)

Ethical Behavior

b)

Unethical Behavior

16.

2 or more people working together to achieve a common goal is called _____________.

a)

Communication

b)

Team

c)

Self-Understanding

17.

Nick called in sick for work and provided a doctor’s excuse when he returned.

a)

Ethical Behavior

b)

Unethical Behavior

18.

The Customer Service Manager is meeting with the Office Manager. What type of communication is this?

a)

Upward

b)

Downward

c)

Horizontal

19.

________ are Important principles that will guide your decisions

a)

Positive influence

b)

Unethical behavior

c)

Core Values

d)

Communication

20.

What type of communication is letters?

a)

Visual

b)

Written

c)

Oral

d)

Electronic