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WorksheetsChapter 7 Leadership
Total questions: 20
Worksheet time: 10mins
What type of communication is emails?
Visual
Electronic
Written
Oral
Knowing your strengths and weaknesses is _______
Understanding others
Teamwork
Self-Understanding
________ is the way people get along with others.
Leadership
Self-Understanding
Human Relations
__________ is the ability to motivate individuals and groups to accomplish important goals.
Leaders
Leadership
Communication
Management
What type of communication is text messages?
Visual
Electronic
Written
Oral
What type of communication is charts and diagrams?
Visual
Electronic
Written
Oral
The process of transferring information to each other is called _____________.
Positive Influence
Communication
Leadership
None of the above
Leaders should make decisions based on their values and not their ____________.
Facts
Truths
Feelings
What type of communication is talking on the phone?
Visual
Written
Oral
Electronic
Pam uses the school’s computer to access Facebook.
Ethical Behavior
Unethical Behavior
Carmen works at Publix. She is having a problem with one of her co-workers. Carmen decided to talk to the manager. What type of communication is this?
Upward
Downward
Horizontal
_______________ is moral principles that govern a person's or group's behavior
Ethics
Positive Influence
Management
Leadership
Doing the right things when no one is looking is called ethical behavior.
True
False
Doing things that are wrong; not right or proper is called ethical behavior.
True
False
Copy a paper from the Internet and submit it to your teacher as your own work is
Ethical Behavior
Unethical Behavior
2 or more people working together to achieve a common goal is called _____________.
Communication
Team
Self-Understanding
Nick called in sick for work and provided a doctor’s excuse when he returned.
Ethical Behavior
Unethical Behavior
The Customer Service Manager is meeting with the Office Manager. What type of communication is this?
Upward
Downward
Horizontal
________ are Important principles that will guide your decisions
Positive influence
Unethical behavior
Core Values
Communication
What type of communication is letters?
Visual
Written
Oral
Electronic
