WorksheetsIB Business Management Unit 5
Total questions: 40
Worksheet time: 30mins
This is also known as flow production since the business uses a continuous flow of materials along an assembly line.
Job production
Match production
Batch production
Mass production
Production of a group of identical products for example car models with differing features for each model.
Match production
Batch production
Mass production
Cellular production
Operations are the fundamental activities of organizations.
True
False
The triple bottom line, or other factors that operations managers need to consider fall into three categories:
Economic, Psychological and Ecological
Economic, Etiological and Social
Economic, Psychological and Environmental
Economic, Social and Environmental
The economic factors that managers must consider refer to the fact that more and more managers understand the negative impact that their organization may have on the natural environment.
True
False
What does the following picture refer to in the operations process?
Mass production
Input and output model
Cellular production
Batch production
A form of mass production in which the flow is broken up by teams of workers who are responsible for certain parts of the line.
Cellular manufacturing
Batch production
Customized production
Batch production
A method of lean production based on continuous improvement
Kaizen
JIC
Kanban
Kaizen
In quality control, quality is assured because no one person is in overall control of quality; the whole business is focused on ensuring quality production
True
False
An approach to quality enhancement that permeates (spreads throughout) the whole organization. It can include quality circles and benchmarking, as well kaizen, kanban and andon.
Total quality management
Lean production
Mass production
Kanban is the concept that once products are used, they should be entirely recycled to create the same product again
True
False
A _______________ is usually a group of volunteers who meet to discuss ways of improving quality.
Total quality management
Quality assurance
Quality circle
Benchmarking
Involves comparing products or services against the products or services of competitors
Benchmarking
Quality circle
Continuous improvement
Kanban
This method reduces the amount of stock held by ensuring products are made only when ordered
Just-in-time
Cradle-to-cradle
Total quality management
Benchmarking
_______________ refers to the practice of using another business (as a third party) to complete part of the work.
offshoring
transporting
outsourcing
relocating
_________________ is an extension of subcontracting, however, it involves using a business outside the home country.
outsourcing
relocating
locating
offshoring
The practice of performing peripheral activities internally, within the company (the opposite of outsourcing)
In-housing
Reshoring
Offshoring
Subcontracting
Locating and relocating a business considers many of the same factors. The main difference involves the objectives of the company at that particular time.
True
False
_______________ refers to a signal which will inform workers of a problem in the production process. It allos problems to be identifed and resolved as quickly as possible.
Kanban
Andon
Kaizen
JIT
Which of the following is a pull factor impacting globalization on a business's location?
Reduce costs
Increase market share
Use extension strategies
Deregulation of the world's financial markets
_____________________ is a direct response to a specific, unpredictable event.
Contingency planning
Waste management
Crisis management
Safety management
Refers to an organization's efforts to minimize the negative effects of potential crisis.
Operations management
Waste management
Crisis management
Contingency planning
_________________ innovation exists when new products are created or existing products are improved.
Process
Product
Positioning
Adaptive
____________________ innovation refers to the use or perception of a new product -- where it sits in the market and how it is perceived.
Product
Process
Positioning
Adaptive creativity
____________________ transfers and applies existing forms of thinking and problem-solving to new scenarios.
Adaptive creativity
Innovative creativity
Process innovation
Positioning innovation
An innovation so important that it may change the industry itself
Research and development
Positioning innovation
Paradigm innovation
Product innovation
Traditional method of stock control which means holding a reserve of raw materials and finished products in case of a sudden increase in demand
Just in time
Lean production
TQM
Just in case
The capacity utilization rate is calculated by
actual input/productive capacity X 100
estimated ouput/productive capacity X 100
estimated input/productive capacity X 100
actual output/productive capacity X 100
What is the lead time?
1 week
2 days
1 day
2 weeks
What is the reorder quantity?
400
200
100
500
When considering where to locate, these are the factors that may make setting up or relocating abroad an attractive option for businesses
Globalization
Push
Pull
Extension
______________________ is a form of innovation directly associated with the technical development of existing products or processes or the creation of new ones.
Operations management
Research & development (R&D)
Total quality management
Kanban
This intellectual property protects ownership of all forms of artistic media such as literary works, music, films
Patent
Trademark
Trade dress
Copyright
This intellectual property protects ownership to logos, slogans, designs, phrases and things that are distinctive to the design such as the color, shape, wording for a product is a _____________________
Trade dress
Copyright
Patent
Trademark
This is a production method normally associated with a special "one-off" order. It is the highest end of the market where the emphasis is on quality and originality
Cellular production
Bathc production
Job production
Mass production
Which of the following correctly describes this visual?
Quality control chart
Comparison of production criteria
Qualitative differences for two products
Product mapping based on scales of quality and price
As it relates to location, some businesses will set up more than one branch or location in the same area, even if the newer locations are eating up some of the profits from the existing location, this is known as
Bulk increasing
Cannabalistic marketing
Bulk decreasing
Outsourcing
When a business is _______________ (i.e. buying in large quantities of raw materials and turning them into smaller end products such as wood to paper and/or pencils, it makes more sense to locate near the source of the raw materials.
Cannabalistic marketing
Lean production
Bulk decreasing
Deregulating
For bulk increasing, i.e. buying many components and building something larger, the business should consider locating near _____________________
Raw materials
Market
Suppliers
Stockholders
____________________ is the system of connected organizations, information, resources and operations that allow a business to fulfill its business activities. It includes suppliers, retailers, and customers.
Total quality management
Supply chain
Operations management
Lean production
