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WorksheetsWorkplace behaviors
Total questions: 15
Worksheet time: 8mins
What should you do if you have an angry customer who has been waiting for a while?
Apologize and tell them you will get to them as soon as you can.
Say sit down and deal with it.
Tell them to wait their turn.
What is considered unprofessional attire?
Socks and sandals
Clown Makeup
Knee lenght skirt/dress
Bright Cheetah print clothes
What is professional work behavior?
Talking with the correct tone and appropriate content for the workplace environment.
Yelling across the room
Eating candy during a meeting
Taking your shoes off when you are talking to a customer
How early should you come to work?
15 minutes
2 days
30 minutes
Whenever you feel like it.
How should you introduce yourself?
Wassup dude?
hey cuh
Hi. How are you today?
What is the most important aspect of a job interview?
First impressions
Eating peanut butter
Being late
Being loud and obnoxious
Should you carry and extra copy of your resume?
Yes
No
How do you deal with sarcastic co-workers?
Allow them to fight it out
Jump in the fight
Address them and help them resolve their problems
Yell at them to stop fighting
What is something you should always try to keep in a workplace environment?
Maintain a positive attitude
Maintain a negative attitude
Keep your cool
Blow up at the first person who makes you mad
What is a good term for you to use on the way you work?
Sloppy
Lazily
Industrious
Resourceful
Should you turn your work in on time?
Yes, maybe even before the deadline.
No, it doesn't really matter
What are some soft skills employers look for?
Confident
Polite
Argumentative
Responsible
Is it important to have a good attitude?
Yes, that is expected from all employers
No, It doesn't matter
Someone who works hard and has respect has a what?
Good Work Ethic
Initiative
Teamwork
When you are going to be late for work what should you do?
Call your boss
Lie
Tell a coworker to cover for you
Speed to work
