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WorksheetsBi Weekly DMAIC - DEFINE
Total questions: 10
Worksheet time: 3mins
What is the purpose of DEFINE phase ?
To have the team and its sponsor reach agreement on the scope, goals, and financial and performance targets for the project
To thoroughly understand the current state of the process and collect reliable data on process speed, quality, and costs that you will use to expose the underlying causes of problems
To pinpoint and verify causes affecting the key input and output variables tied to project goals. ("Finding the critical Xs")
To learn from pilots of the selected solution(s) and execute full-scale implementation
What are the consideration to select Project, except ?
Customer
Process
Result
Strategy
What are the deliverables at DEFINE phase ?
Identification of value-add and non-value-add work
An improved process that is stable, predictable and meets customer requirements
Completed Project Plans
All answer correct
Completed project plans include :
Resistance Analysis
Action Logs
Stakeholder Analysis
All answer correct
Because of your resource limitation so there are some key steps in DEFINE that you can applied, exclude :
Develop Project Plans
Validate Problem Statement & Goals
Verification of Project Scope
Review Project Charter
You have to confirm that the problem you have been given still exist, important to customer, important to business and can be improved using Lean Six Sigma are consideration when you ...
Review Project Charter
Validate Problem Statement & Goals
Develop Project Plans
All Answer Correct
When you do a gate review so there are some checklist provided, except :
Customer Knowledge Documentation
High Level Process Map
An Updated Project Charter
Communication Plan
You should detailing when, what, magnitude and impact of the problem. This concern you should do when :
Validate Problem Statement & Goals
Create Problem Statement
Review Project Charter
Verification of Project Scope
What is the main focus when you create a problem statement ?
Causes
Solutions
Symptoms
Customer
If you to spend longer than one to two days (full time) or one to two weeks (part time) in DEFINE, that's indication that the scope may be too broad or too vague, what you should do ? Except :
Divide The Project Into Phases
Do a Through Job of Capturing Customer Needs
Adjust Tour Team Membership
Re scope The Project
