Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Comptia A+ 220-901 Practice Questions 127-154

Total questions: 25

Worksheet time: 50mins

Name
Class
Date
1.

After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?

a)

Install the correct drivers on the server.

b)

Delete and reconnect to the print queue on the client machine

c)

Restart the print queues on the print server

d)

Reinstall the printer drivers on the client desktops.

2.

The OSD of a monitor indicates the proper video source is selected, but no image is displayed. Which of the following issues are the MOST likely reasons? (Select TWO).

a)

The source cable is disconnected

b)

The monitor’s brightness is set too low

c)

The backlighting of the monitor is faulty

d)

The monitor’s contrast is set too

e)

No device is sending source video

3.

After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?

a)

The network cable is disconnected

b)

The PS/2 connectors are switched

c)

The USB connectors are switched

d)

The hard drive is unplugged

4.

A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this functionality

a)

Collate

b)

Duplex

c)

Fast draft

d)

Paper type

5.

A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message Operating system not found. Which of the following is the FIRST thing the technician should inspect?

a)

The hard drive type settings in the BIOS

b)

The power supply connections to the hard drives

c)

The boot sequence settings in the BIOS

d)

The motherboard SATA connectors

6.

Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?

a)

The operating system must be upgraded to Windows Ultimate.

b)

Flash the system’s motherboard CMOS.

c)

Upgrade to the latest Windows Media Player.

d)

Install the manufacturer’s drivers for the OS.

7.

A clients computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote

systems?

a)

nbtstat

b)

tracert

c)

nslookup

d)

netstat

8.

A user is unable to show an Android smartphone display on a TV. Which of the following settings should the technician check to resolve this issue?

a)

.Multi-window

b)

Air view

c)

Air browse

d)

Screen mirroring

9.

Which of the following should a technician do NEXT after reporting an incident?

a)

Delete the content

b)

Confiscate the PC

c)

Go back to work

d)

Document the incident

10.

A technician upgrades an older computer to Windows 8. The computer is running unusually slow, but the hardware has no problems and is adequate for the OS. Which of the following is the MOST likely solution?

a)

Change the boot sequence

b)

Switch the BIOS to UEFI

c)

Defragment the hard drive

d)

Enable virtualization

11.

A video projector shows the image from a laptop, but everything is colored blue. Which ofthe following is the MOST likely the cause?

a)

Dead pixels

b)

Video resolution

c)

Failing lamp

d)

VGA connection

12.

A technician replaces a failed hard drive with a brand new one. The technician boots from a PE CD and attempts to install a custom OS build deployed from the network. The hard drive is visible in the systems BIOS. However, once in the preinstallation environment, the drive is not recognized in the imaging process and the process fails. Which of the following is MOST likely the cause of failure?

a)

The boot CD has failed and needs to be replaced.

b)

The hard drive needs to have its configuration manually defined in the BIOS.

c)

The PC’s power supply is not providing enough power to the new hard drive.

d)

The hard drive has not been partitioned correctly

13.

An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the

network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following is the MOST likely cause of the problem?

a)

The printer's IP address has changed.

b)

The network print spooler service has been restarted

c)

"Perform Printer Maintenance" message is displayed on the printer’s LCD panel.

d)

Two or more users sent print jobs simultaneously, causing a print collision.

14.

Which of the following devices is BEST to use when designing a SOHO network to ensure the least amount of collisions?

a)

Switch

b)

Bridge

c)

Hub

d)

Access point

15.

A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?

a)

Replace the printer’s network cable

b)

Modify the security setting of the print spooler

c)

Restart the TCP/IP print spooler service

d)

Use the manufacturer’s maintenance kit

16.

A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?

A. B. C. D.

a)

NFC

b)

USB

c)

IR

d)

WiFi

17.

A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?

a)

Reset printer IP address

b)

Change color toner cartridge

c)

Check grayscale setting

d)

Reinstall printer driver

18.

A user is trying to use an external hard drive with an incompatible file system. Which of the

following tools will allow the user to change the file system on the hard drive?

a)

format

b)

defrag

c)

bootrec

d)

chkdsk

19.

Which of the following devices requires 12V of power from the power supply?

a)

Serial Port Card

b)

CD-ROM Drive

c)

Parallel Port

d)

Audio Jack

20.

A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?

a)

Duplex unit

b)

Toner cartridge

c)

Imaging drum

d)

Pickup rollers

21.

A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD

errors after running multiple applications. Which of the following is the MOST likely cause?

a)

Video adapter failure

b)

Memory failure

c)

Power supply failure

d)

CPU failure

22.

When troubleshooting a PC that intermittently shuts off, which of the following should be

monitored?

a)

Boot sequence

b)

CPU temperature

c)

SMART status

d)

TPM module

23.

A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?

a)

Install firmware updates

b)

Run Windows updates

c)

Perform RPM updates

d)

Use apt-get for updates

24.

A user reports that the mouse is not working properly. The technician notices on the users workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

a)

Failed Operating System

b)

Faulty mouse

c)

Faulty CPU

d)

Not enough memory

25.

Which of the following types of device cable types are used to connect output devices such as printers and scanners?.

a)

Parallel

b)

eSATA

c)

IDE

d)

PATA