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IT Fundamentals Practice

Total questions: 87

Worksheet time: 54mins

Name
Class
Date
1.
What is the type of most RAM used in most notebook computers? 
a)
SODIMM
b)
DIMM
c)
RIMM
d)
SIMM
2.
What is the large circuit board inside a computer called?
a)
Expansion Board
b)
Motherboard
c)
Memory
d)
CPU
3.
A megabyte is approximately how many bytes?
a)
10
b)
1,000
c)
10,000
d)
1,000,000
4.
Which is the newer hard-disk technology: PATA or SATA?
a)
PATA
b)
SATA
c)
Both are equally new
5.
How much data can a single-sided, single-layer DVD hold?
a)
700 MB
b)
1.4 GB
c)
4.7 GB
d)
9.4 GB
6.
How is printer resolution measured?
a)
ppm
b)
dpi
c)
cps
d)
bps
7.
What kind of printer uses powdered toner and a spinning drum?
a)
laser
b)
inkjet
c)
dot matrix
d)
thermal wax
8.
What does LCD stand for?
a)
Liquid Carrier Duplex
b)
Long Course Data
c)
Liquid Crystal Display
d)
Lengthwise Crystal Data
9.
In what type of environment would a P2P network be appropriate?
a)
Large business with multiple locations
b)
Large business in a single location
c)
Home office
d)
Internet
10.
What type of connector does Cat5e cable have on each end? 
a)
RS-232
b)
RJ-11
c)
RJ-14
d)
RJ-45
11.
Most printers and other external devices connect to the PC using what interface?
a)
Legacy serial
b)
VGA
c)
PATA
d)
USB
12.
What two possible connectors could be used for a monitor?
a)
HDMI and PATA
b)
DVI or VGA
c)
VGA or USB
d)
FireWire or SATA
13.
What is the more common name for ESD?
a)
Static electricity
b)
magnetic interference
c)
crosstalk
d)
refresh rate
14.
What Windows utility lists the currently running applications and processes and enables you to shut down any that have stopped responding?
a)
System Utility Manager
b)
System Editor
c)
Device Manager
d)
Task Manager
15.
On Windows and Mac systems, you can create two types of user accounts: standard and ____________.
a)
Guest
b)
Administrator
c)
Full
d)
System
16.
What kind of software is free, and users are encouraged to modify its code to help improve it? 
a)
Freeware
b)
Shareware
c)
Open source
d)
Commercial
17.
What type of file helps the operating system interface with a hardware device?
a)
Driver
b)
Executable
c)
Server
d)
Client
18.
How many drives can a SATA cable support?
a)
1
b)
2
c)
7
d)
255
19.
What do you have to do to recover when you get a STOP error (aka blue screen of death) in Windows?
a)
Restart the application that crashed
b)
Unplug the keyboard and mouse
c)
Turn the computer off and back on again 
d)
Reformat the hard disk
20.
What command can you type at a command prompt to get information about the network devices and their IP addresses?
a)
PING 
b)
TRACERT 
c)
CMD 
d)
IPCONFIG
21.
A(n) _________ is a plain-text file that a web page stores on your hard disk for tracking purposes.
a)
pop-up
b)
phish 
c)
cookie 
d)
worm
22.
A(n)  is an application that appears to do something useful but is actually malware that harms your system or compromises your privacy
a)
Virus
b)
Trojan horse
c)
Worm
d)
Bot
23.
What is duplexing?
a)
Reusing a CD or DVD
b)
Recapturing used toner
c)
Printing on both sides of the paper
d)
Setting up a virtual server
24.
On what type of computer is an Fn key most likely to be found?
a)
Server
b)
Notebook PC
c)
Desktop PC
d)
Cell phone
25.
What does a PS/2 connector most resemble?
a)
A small round plug
b)
A coin-slot
c)
A wide set of metal pins
d)
A four-pronged rectangular block
26.
With pen computing, you must use a(n) _______ to touch the screen.
a)
Mouse
b)
Stylus
c)
Tablet
d)
Finger
27.
Which of these would be a common capacity for a modern hard disk drive?
a)
500 GB
b)
500 MB
c)
500 KB
d)
500 TB
28.
What is the most popular interface used for external hard disk drives? 
a)
PS/2
b)
SATA
c)
PATA
d)
USB
29.
How is the speed of the spinning platters in a hard disk measured?
a)
Megabytes
b)
RPM
c)
Milliseconds
d)
None of these answers
30.
Which hard disk interface uses a wide ribbon-like cable with 40 wires?
a)
PATA
b)
SATA
c)
SCSI
d)
USB
31.
What Windows utility can you use to partition a disk drive?
a)
Disk Formatter
b)
Check Disk
c)
Disk Management
d)
Disk Partitioner 
32.
How much data can a standard single-sided writeable CD-ROM hold?
a)
100 MB
b)
800 MB
c)
4.7 GB
d)
9 GB
33.
What type of printer uses liquid ink that it squirts out onto the paper?
a)
Laser
b)
Inkjet
c)
Daisywheel
d)
Dot matrix
34.
Which type of printer includes a drum where the page image is written with electrical charges?
a)
Laser
b)
Inkjet
c)
Daisywheel
d)
Dot matrix
35.
What kind of network has computers that are all physically near each other?
a)
MAN
b)
WAN
c)
SAN
d)
LAN
36.
What type of network requires no servers?
a)
P2P
b)
Client/server
c)
Internet
d)
Ethernet
37.
A NIC is a(n)__________.
a)
Adapter in an individual computer that allows a network connection
b)
Switch or router
c)
Type of cable
d)
Wireless access point
38.
Which is the newest and fastest wireless networking type?
a)
802.11n
b)
802.11g
c)
802.11a
d)
802.11b
39.
When you search for wireless networks, the name that appears for each network is its _________.
a)
SSID
b)
Channel
c)
Encryption code
d)
Frequency
40.
WEP and WPA are two types of __________.
a)
Ethernet adapters
b)
Wireless network technologies
c)
Routers
d)
Wireless network security
41.
Domain names are translated to IP addresses on the Web via___________.
a)
DHCP
b)
APIPA
c)
DNS
d)
HTML
42.
Which of these is a protocol for sending email?
a)
POP3
b)
SMTP
c)
FTP
d)
HTTPS
43.

You are trying to work out why a computer is not playing sounds. What should you check first?

a)

That a sound card is installed

b)

That the volume control is not muted

c)

That the speakers are plugged into the correct port

d)

That the speakers are switched on

44.

Your laptop touchpad only seems to be partially operational. You can move the cursor but cannot tap to click or scroll. What is the most likely cause?

a)

The computer is infected with a virus

b)

The touchpad is faulty

c)

This is the normal behavior of a touchpad

d)

The touchpad driver is not installed

45.

A user complains that the screen image is fuzzy. Which of the following setup tasks was not performed correctly?

a)

Screen resolution settings

b)

Configure peripherals

c)

Cable management

d)

Run software updates

46.

You no longer obtain usable operating time from your laptop's battery and plan to replace it. What is the BEST way of disposing of the old battery (it is a 'new generation' Li-ion battery considered less harmful to the environment than previous types)?

a)

Dispose of it at the local dump

b)

Return it to the vendor of the new battery for recycling

c)

Donate it for use by a charity

d)

Keep the old battery in a cupboard

e)

Dispose of it through community recycling bins

47.

You need to purchase a memory upgrade for your laptop computer. Which of the following types of module should you consider?

a)

DIMM

b)

SODIMM

c)

DIMMS

d)

Cell

48.

You are training users to work more productively with Windows 8. When reporting problems, users have been instructed to use the Print Screen key to take a screen capture. What key can they use to put the image in a document?

a)

Ctrl+Print Screen

b)

Print Screen again

c)

Alt+Print Screen

d)

Ctrl+V

49.

One computer on your home network keeps locking up. You have investigated the system and cannot find any evidence that the fans or vents are clogged with dust. Which of the following other causes are MOST LIKELY to be causing the problem (choose TWO)?

a)

Interference from the other computers

b)

Unstable mains voltage supply

c)

High ambient temperature

d)

Interference from a wireless network

e)

Poor airflow around the computer

50.

What type of device would you use to mitigate against brownouts?

a)

Anti-static wrist strap

b)

Anti-static packaging

c)

Anti-static floor mat and grounding plug

d)

UPS

51.

Which of the following is a risk to computer equipment but not to health and safety (choose TWO)?

a)

Food and drink

b)

Trailing wires

c)

Spilled toner

d)

Faulty mains plug

e)

ESD

52.

Which of the following use solid state storage (choose THREE)?

a)

SD memory card

b)

USB Thumb drive

c)

Hybrid hard drive

d)

Blu-ray Disc

53.

Your company has set up a scheme to allow employees to purchase decommissioned IT equipment. What would be the main drawback of such a scheme?

a)

Continuing use of the equipment is more damaging to the environment than recycling them

b)

The company will be in breach of WEEE regulations

c)

Without proper procedures, software licenses could be breached

d)

The company will be responsible for providing warranty support for the equipment

54.

You have connected a printer to a computer via a USB port. What is the next step?

a)

Install the printer driver

b)

Print a test page

c)

Unpause the print queue

d)

Configure printing preferences

55.

POTS stands for Plain Old Telephone System

a)

True

b)

False

56.

NAS stands for Network Attached Storage

a)

True

b)

False

57.

Which is NOT an Optical Drive

a)

DVD

b)

CD

c)

SSD

d)

BluRay

58.

SOHO stands for South Houston

a)

True

b)

False

59.

The Service Set Identifier (SSID)

a)

is the physical address of the router.

b)

identifies the protocols being used on a wireless network.

c)

is the name assigned to a Wireless network.

d)

identifies the encryption used by the network.

60.

Dynamic Host Configuration Protocol (DHCP) automatically assigns IP addresses

a)

True

b)

False

61.

FTP deals with

a)

Network speed

b)

Files

c)

Starting a computer

d)

Keeping the computer clock correct.

62.

SSH stands for Secure Shell

a)

True

b)

False

63.

IMAP is a

a)

Management Protocol

b)

Secure Protocol

c)

Email Protocol

d)

Transfer Protocol

64.

SMTP is a

a)

Email Protocol

b)

Management Portocol

c)

Secure Protocol

d)

Transfer Protocol

65.

WEP stands for Wired Equivalent Privacy and is the weakest WIFI protection.

a)

True

b)

False

66.

WAP stands for Wireless Application Protocol

a)

True

b)

False

67.

OEM stands for Old Electronic Modifications

a)

True

b)

False

68.

High Latency means very fast

a)

True

b)

False

69.
Which area of the control panel has the ability to uninstall applications?
a)
User Accounts
b)
Appearance and Personalization
c)
System and Security
d)
Programs
70.
How would you lock a computer without using 'CTRL+ALT+DEL'?
a)
Hit the 'ESC' button
b)
Turn your monitor off
c)
Press the power button for 6 seconds on the computer tower
d)
Hit the 'Windows Button + L' on the keyboard
71.
Match the PC problem with the most probable hardware diagnosis:
"No Signal" error displayed
a)
Drive Failure
b)
Power supply failure
c)
Motherboard failure
d)
Video failure
72.
How does a Megabit compare to a Megabyte
a)
A byte is 8 bits, so a Megabyte is 8 times larger than a Megabit.
b)
A byte is 4 bits, so a Megabyte a 4 times larger than a Megabit.
c)
A byte is 16 bits, so a Megabyte is 16 times larger than a Megabit.
d)
A term byte is a more technical name for a bit, so a Megabyte is the same as a Megabit. 
73.
A type of computer memory that generally has no moving parts and can be read nonlineraly
a)
GHz
b)
RAM
c)
USB
d)
SSD
74.
A measure of computer processing cycles per second
a)
GHz
b)
RAM
c)
USB
d)
SSD
75.
Often called the "brain" of the computer.
a)
GHz
b)
RAM
c)
USB
d)
CPU
76.
What does the abbreviation Hz refer to in a computer hardware context
a)
The number of times a hard drive spins every second at maximum speed
b)
The number of pixels a video card can process every second
c)
The number of memory sectors a computer can write to in a second
d)
The number of clock cycles a computer processing unit has in a second. 
77.
Which action will help physically protect hard drive equipment?
a)
Keep the covers on expansion slot openings on the rear of the case
b)
Keep the computer turned off when it will not be in use for at least 2 weeks
c)
Place the computer case under the desk to keep it out of the way
d)
Keep Magnets away from the computer
78.
Select the Extension type that best suits the application below:
Microsoft Word
a)
.csv
b)
.txt
c)
.pptx
d)
.one
79.
Select the Extension type that best suits the application below:
Microsoft PowerPoint
a)
.csv
b)
.txt
c)
.pptx
d)
.one
80.
Select the Extension type that best suits the application below:
Microsoft Excel
a)
.csv
b)
.txt
c)
.pptx
d)
.one
81.
Select the Extension type that best suits the application below:
Microsoft OneNote
a)
.csv
b)
.txt
c)
.pptx
d)
.one
82.
Select the Extension type that best suits the application below:
Microsoft Word
a)
.csv
b)
.docx
c)
.pptx
d)
.one
83.
Which type of software makes it easier to apply different calculations an manage financial data to small amounts of data?
a)
A spreadsheet
b)
A database
c)
A word processing program
d)
A presentation program
84.
What is used to install, uninstall, and reinstall software in Windows?
a)
The desktop
b)
The control panel
c)
Software preferences
d)
Hard drive
85.
The software is purchased with restrictions on the number of user installations.
a)
limited license
b)
Unlimited license
c)
Volume Purchase agreement
d)
Freeware/shareware
86.
The software is purchased in large numbers at a reduced price
a)
limited license
b)
Unlimited license
c)
Volume Purchase agreement
d)
Freeware/shareware
87.
The software is available without usage restrictions
a)
limited license
b)
Unlimited license
c)
Volume Purchase agreement
d)
Freeware/shareware

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