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WorksheetsTNA Revision
Total questions: 10
Worksheet time: 9mins
Choose the most correct answer. TNA is a process of...
a) identifying ASK gap
b) preparing training plan
c) allocating training budget
d) conducting survey
Below are the possible intervention for Non-training Option EXCEPT...
a) show cause letter
b) counseling
c) feedback
d) training
The 3 Level of Needs are:-
a) manager, employee, client
b) organization, department, individual
c) supervisor, employee, vision and mission
d) competency, job behavior, motivation
Competency is...
a) the performance appraisal result
b) the job advertisement description
c) the qualification to perform
d) the actual performance
Competency refers to the following factor EXCEPT
a) job-relevant behavior
b) motivation
c) technical knowledge / skills
d) past performance
The following are Qualitative data gathering method EXCEPT
a) Interview
b) focus group
c) survey
d) observation
What are the possible gap for the following scenario?
Aircon maintenance. (Choose the best answer)
Attitude
Skill
Knowledge
Others
What are the possible gap for the following scenario?
Cooking the best chicken rendang. (Choose the best answer)
Attitude
Skill
Knowledge
Others
What are the possible gap for the following scenario?
Disobey order to replace colleague in a training program. (Choose the best answer)
Attitude
Skill
Knowledge
Others
What are the possible gap for the following scenario?
Providing insufficient or wrong information to clients. (Choose the best answer)
Attitude
Skill
Knowledge
Others
