NEW
Font size
S
M
L
XL
WorksheetsPrinciples of Effective Communication
Total questions: 35
Worksheet time: 19mins
Name
Class
Date
1.
Is a text message.......
a)
Non-Verbal
b)
Verbal
2.
Using body language, is this..........
a)
verbal
b)
non-verbal
3.
A telephone conversation is..........
a)
verbal
b)
non-verbal
4.
What is communication?
a)
a way to talk to people
b)
talking
c)
exchanging information between people
d)
the ability to communicate
5.
Why is communication important?
a)
to gossip with friends
b)
to get information, let people know what you want, need and like, and to solve problems
c)
you can find out what other people like
d)
you can tell people to leave you alone
6.
Being effective or good at communication means....
a)
you have skills
b)
you can talk well
c)
That you have good interpersonal communication skills
d)
you are a person
7.
Having interpersonal communication skills means....
a)
that you are skilled at one type of communication
b)
that you are skilled at using all types of communication
8.
When communication is done face-to-face that means...
a)
you message someone online
b)
you talk on the phone
c)
you face time someone who is far away
d)
you are right next to the person you are communicating with
9.
Good communication helps build better....
a)
relationships
b)
buildings
10.
What nonverbal messages is she sending?
a)
she doesn't believe what is happening, she is on guard
b)
she is just listening to someone
c)
she is happy
d)
she is mad
11.
What nonverbal messages is this guy sending?
a)
he is happy
b)
he is confused
c)
he is looking for something
d)
he can't hear someone talk
12.
An important part of communicating is...
a)
listening to others
b)
talking over others
c)
talking as much as you can
d)
always knowing what to say next
13.
One way to improve your communication skills is to....
a)
ask questions and think about how other people feel
b)
think about how you are feeling
c)
answer questions
d)
never stop talking
14.
Being empathetic when you listen to someone means....
a)
you know what size shoe the person wears
b)
you understand their emotions and feelings
c)
you know what they are talking about
d)
you are listening very good
15.
Which of the following is the best way to listen to someone?
a)
interrupt someone to ask them questions
b)
While they talk, think of questions you can ask them
c)
look at something else while they are talking to you and cross your arms
d)
pay attention and try to understand what they are talking about, make eye contact with the person
16.
This is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages?
a)
Interpersonal Communication
b)
Personal Communication
c)
Interactive Communication
17.
When you do this you give the speaker signals that you're paying attention without interrupting what he or she is saying?
a)
Verbal Communication
b)
Interactive Communication
c)
Non-Verbal Communication
d)
Interrupt Communication
18.
What are two essential interpersonal skills?
a)
Listening and Hearing Skills
b)
Hearing Skills and Body Language
c)
Listening Skills and Body Language
d)
Body Language and Communication Skills
19.
When you do this, you are putting the message received in your own words?
a)
Probe
b)
Repeat
c)
Paraphrase
d)
Clarify
20.
By doing this you "ensure" that you not only are listening but really understand what was said?
a)
Paraphrase
b)
Probe
c)
Clarify
d)
Repeat
21.
By asking questions, you find out any information that may have been missing in the communications or that you need or want by doing this technique named?
a)
Paraphrase
b)
Repeat
c)
Probe
d)
Clarify
22.
When you do this you ensure that you have heard "exactly" what the other person intended to communicate?
a)
Paraphrase
b)
Repeat
c)
Clarify
d)
Remember
23.
This helps you retain the most important points of the communication?
a)
Repeat
b)
Probe
c)
Clarify
d)
Remember
24.
Which of the following is a listening bad habit?
a)
Listening to what one has to say before speaking.
b)
Not interrupting the speaker.
c)
Nodding head giving body language that you are listening to what is being said.
d)
Jumping to conclusions
25.
When one person is thinking more about their reply or what they want to say back to a person speaking more so than listening is an example of what? Choose best possible answer.
a)
Non-Verbal Communication
b)
Listening Bad Habits
c)
Verbal Communication
26.
Interrupting often, or trying to finish the other person’s sentence is a good listening habit for the reason it shows you are an excellent listener and quick on your feet to answer someones questions or comments. Is the before mentioned true or false?
a)
True
b)
False
27.
Making up my mind before I have all the information is an example of a good listening habit? True or False?
a)
True
b)
False
28.
Not paying attention to or ignoring the other person’s communications.
a)
Not Listening
b)
Partially Listening
c)
Engaged Listening
d)
Interactive Listening
29.
Focused listening is giving the other person your undivided attention to his or her communication? True or False
a)
True
b)
False
30.
¨Engaged listening: Being fully engaged in communications involves listening to the other person’s views, feelings, interpretations, values, etc. True or False
a)
True
b)
False
31.
Going beyond just paying attention but really trying to understand what the other person is communicating is an example of what?
a)
Engaged Listening
b)
Partially Listening
c)
Interpretive Listening
d)
Not Listening
32.
Vocabulary, tone of voice (or voice inflection), and non-verbal behavior are examples of the three levels of communication? True or False?
a)
True
b)
False
33.
P.E. for the class you are in this semester stands for what?
a)
Physical Education
b)
Physical Examine
c)
Physical Endurance
d)
Physical Examples
34.
What is the "P" in our pride matrix at Whitewater Middle
a)
Pride
b)
Person
35.
How many kick-board dollars can you earn for being in appropriate dress at Whitewater Middle School?
a)
3
b)
4
c)
5
d)
6
Reset
