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Intro to Business Chapter 7 Management and Leadership

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

Power based on a leader's position within the formal structure of an organization

a)

formal influence

b)

informal influence

c)

management

2.

The important principles that will guide decisions and actions in the company

a)

mission statement

b)

core values

c)

ethical business proactices

3.

The effort to direct and lead people to accomplish the planned work of the organization

a)

controlling

b)

implementing

c)

organizing

4.

All the activities involved in obtaining, preparing, and compensating the employees of a business

a)

planning

b)

implementing

c)

organizing

d)

staffing

5.

Enables a person to affect the actions of others

a)

ethical business practices

b)

influence

c)

leadership

6.

Ensure that appropriate standards of conduct are maintained by everyone who is a part of the business and with anyone affected by the business

a)

influence

b)

controlling

c)

ethical business practices

7.

The process of accomplishing the goals of an orginization through the effective use of people and other resources.

a)

human relations

b)

management

c)

staffing

8.

The way people get along with each other.

a)

human relations

b)

influence

c)

leadership

9.

The ability to motivate individuals and groups to accomplish important goals

a)

leadership

b)

formal influence

c)

human relations

10.

Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.

a)

staffing

b)

organizing

c)

controlling

11.

The way a manager works with and involves employees.

a)

human relations

b)

management style

c)

ethical business practices

12.

Analyzing information, setting goals, and making decisions about what needs to be done.

a)

organizing

b)

staffing

c)

planning

13.

Identifying and arranging the work and resources needed to achieve the goals that have been set.

a)

organizing

b)

planning

c)

controlling

14.

Power resulting from the personal characteristics of a leader rather than the formal structure of an organization.

a)

informal influence

b)

formal influence

c)

leadership

15.

Planning, staffing, and controlling are all functions of management.

a)

true

b)

false

16.

Communication with suppliers is internal communication.

a)

true

b)

false

17.

Middle managers are responsible for specific areas of operation in a business.

a)

true

b)

false

18.

Strategic management is a style in which the manager is more controlling.

a)

false

b)

true

19.

Communication from one manager to another is horizontal communication.

a)

true

b)

false

20.

Other employees acknowledge that the person has specialized knowledge.

a)

position influence

b)

reward influence

c)

expert infuence

d)

identity influence

21.

Examples include money, job, benefits, or recognition

a)

position influence

b)

reward influence

c)

expert influence

d)

identity influence