wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Consumerism

Total questions: 39

Worksheet time: 19mins

Name
Class
Date
1.

The graphic shown here best represents which of the following consumer rights?

a)

the right to safety

b)

the right to choose

c)

the right to be heard

d)

the right to consumer education

2.

The graphic shown here best represents a consumer's right to

a)

be heard

b)

consumer education

c)

a remedy

d)

be informed

3.

The illustration shown here best represents which consumer right?

a)

right to safety

b)

right to choose

c)

right to be heard

d)

right to consumer education

4.

The illustration shown here best represents which of the following consumer rights?

a)

right to safety

b)

right to choose

c)

right to be heard

d)

right to consumer education

5.

Which of the following (terms) describes a condition in which a business gains complete control of a product or service and there is no competition in the marketplace--negating our right to choose.

a)

fraud

b)

oligopoly

c)

monopoly

d)

contract

6.

Which of the following (terms) describes payment for a product or service.

a)

parties

b)

terms

c)

consideration

d)

contract

7.

Which type of warranty is always written?

a)

comprehensive

b)

implied

c)

full

d)

express

8.

Which of the following presidents enacted the ORIGINAL consumer bill of rights?

a)

Kennedy

b)

Ford

c)

Obama

d)

Clinton

9.

_____________________ occurs when false information is given to a consumer in order to make a sale.

a)

A contractual agreement

b)

A legal transaction

c)

Consideration

d)

Fraud

10.

Which of the following consumer protection agencies is responsible for protecting the airwaves (TV and radio)?

a)

DOT-Department of Transportation

b)

FTC-Federal Trade Commission

c)

FCC-Federal Communication Commission

d)

FDA-Food and Drug Administration

11.

True or False. A guarantee will cover ALL damages caused by product misuse by the consumer.

a)

True

b)

False

12.

What name is given to the fight against unfair business practices by consumers joining together to demand fair treatment from businesses?

a)

Consumer Movement

b)

Consumer Protection

c)

Consumer Agencies

d)

Consumer Bill of Rights

13.

In what year was the original consumer bill of rights enacted?

a)

1962

b)

1975

c)

1985

d)

1994

14.

In what year did President Ford add the right to consumer education to the consumer bill of rights?

a)

1962

b)

1975

c)

1985

d)

1994

15.

Which of the following consumer protection agencies is responsible for regulating the safety of food, drug, and cosmetic products sold to consumers?

a)

DOT-Department of Transportation

b)

FTC-Federal Trade Commission

c)

FCC-Federal Communication Commission

d)

FDA-Food and Drug Administration

16.

True or False. Consumers have the responsibility to be honest and forthright.

a)

True

b)

False

17.

True or False. Without a warranty, one should not assume a product will function correctly for a reasonable amount of time.

a)

True

b)

False.

18.

This term describes the activities or accomodations that are required by buyers.

a)

goods

b)

fraud

c)

services

d)

producers

19.

True or False. A limited warranty may not cover items such as labor and shipping/handline when repairs on a products need to be made.

a)

True

b)

False

20.

Which of the following would best be descriptive of the following type of ad/sales technique: the advertisement associates use of a product with a well-known person.

a)

peer approval

b)

hero endorsement

c)

sexual attraction

d)

intelligence

21.

Which of the following would best be descriptive of the following type of ad/sales technique: the ad uses phrases such as "Works better in poor driving conditions!"

a)

peer approval

b)

status

c)

entertainment

d)

unfinished comparison

22.

Which of the following would best be descriptive of the following type of ad/sales technique: the merchant creates a false sense of urgency by claiming that supply or time is limited on the price of quantity of a product/service

a)

guarantee

b)

scarcity

c)

perceptual contrast

d)

unfinished comparison

23.

Which of the following would best be descriptive of the following type of ad/sales technique: the advertiser creates a catchy song or jingle that remains in the consumer's memory-- "Eat Fresh, Subway"

a)

catch phrase and/or slogan

b)

guarantee

c)

unfinished comparison

d)

bargain appeal

24.

What is the first step (in the procedural process) in getting a remedy/solution if you have a problem with a good/service?

a)

small claims court

b)

manufacturer

c)

write a letter

d)

return to place of purchase

25.

What is the final step (in the procedural process) in getting a remedy/solution if you have a problem with a good/service?

a)

small claims court

b)

manufacturer

c)

write a letter

d)

return to place of purchase

26.

Which of the following agencies regulates television and radio (airwaves)?

a)

FCC-Federal Communications Commission

b)

FAA-Federal Aviation Administration

c)

FTC-Federal Trade Commission

d)

FDA-Food and Drug Admnistration

27.

Which of the following consumer protection agencies regulates the safety of food, drugs, and cosmetic products sold to consumers?

a)

FCC

b)

FDA

c)

FTC

d)

USDA

28.

Small Claims Court should only be used in consumer complain cases when all other means of getting satisfactory results have been exhausted.

a)

True

b)

False

29.

An Oligopoly occurs when a few, rather than just one, producer controls the market for a product.

a)

True

b)

False

30.

A written contract should include the date and location of the agreement.

a)

True

b)

False

31.

Consideration is payment for a product or service.

a)

True

b)

False

32.

An implied warranty is always written.

a)

True

b)

False

33.

A full warranty usually applies to any person owning the good/product during the time period of the warranty.

a)

True

b)

False

34.

Store brands and name brands (products) always share all of the same characterists and qualities.

a)

True

b)

False

35.

A limited warranty will normally cover items such as shipping and handline when repairs on a product need to be made.

a)

True

b)

False

36.

The fight against business practices by consumers joining together to demand fair treatment from businesses is known as

a)

the marketing movement.

b)

the consumer movement

c)

the buyer's rights

d)

consumer protection laws

37.

Without a written warranty, one should not assume a product will function correctly and safetly for a reasonable amount of time.

a)

True

b)

False

38.

A "join the gang" advertising technique is an emotional technique used to appeal to ones sense of humor--associating the product with humor--hoping the consumer will purchase the product because of the positive association affiliated with the humor.

a)

True

b)

False

39.

A hero endorsement advertising technique associates a product with a famous person or athlete in hopes of increasing sales.

a)

True

b)

False