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WorksheetsConsumerism
Total questions: 39
Worksheet time: 19mins
The graphic shown here best represents which of the following consumer rights?
the right to safety
the right to choose
the right to be heard
the right to consumer education
The graphic shown here best represents a consumer's right to
be heard
consumer education
a remedy
be informed
The illustration shown here best represents which consumer right?
right to safety
right to choose
right to be heard
right to consumer education
The illustration shown here best represents which of the following consumer rights?
right to safety
right to choose
right to be heard
right to consumer education
Which of the following (terms) describes a condition in which a business gains complete control of a product or service and there is no competition in the marketplace--negating our right to choose.
fraud
oligopoly
monopoly
contract
Which of the following (terms) describes payment for a product or service.
parties
terms
consideration
contract
Which type of warranty is always written?
comprehensive
implied
full
express
Which of the following presidents enacted the ORIGINAL consumer bill of rights?
Kennedy
Ford
Obama
Clinton
_____________________ occurs when false information is given to a consumer in order to make a sale.
A contractual agreement
A legal transaction
Consideration
Fraud
Which of the following consumer protection agencies is responsible for protecting the airwaves (TV and radio)?
DOT-Department of Transportation
FTC-Federal Trade Commission
FCC-Federal Communication Commission
FDA-Food and Drug Administration
True or False. A guarantee will cover ALL damages caused by product misuse by the consumer.
True
False
What name is given to the fight against unfair business practices by consumers joining together to demand fair treatment from businesses?
Consumer Movement
Consumer Protection
Consumer Agencies
Consumer Bill of Rights
In what year was the original consumer bill of rights enacted?
1962
1975
1985
1994
In what year did President Ford add the right to consumer education to the consumer bill of rights?
1962
1975
1985
1994
Which of the following consumer protection agencies is responsible for regulating the safety of food, drug, and cosmetic products sold to consumers?
DOT-Department of Transportation
FTC-Federal Trade Commission
FCC-Federal Communication Commission
FDA-Food and Drug Administration
True or False. Consumers have the responsibility to be honest and forthright.
True
False
True or False. Without a warranty, one should not assume a product will function correctly for a reasonable amount of time.
True
False.
This term describes the activities or accomodations that are required by buyers.
goods
fraud
services
producers
True or False. A limited warranty may not cover items such as labor and shipping/handline when repairs on a products need to be made.
True
False
Which of the following would best be descriptive of the following type of ad/sales technique: the advertisement associates use of a product with a well-known person.
peer approval
hero endorsement
sexual attraction
intelligence
Which of the following would best be descriptive of the following type of ad/sales technique: the ad uses phrases such as "Works better in poor driving conditions!"
peer approval
status
entertainment
unfinished comparison
Which of the following would best be descriptive of the following type of ad/sales technique: the merchant creates a false sense of urgency by claiming that supply or time is limited on the price of quantity of a product/service
guarantee
scarcity
perceptual contrast
unfinished comparison
Which of the following would best be descriptive of the following type of ad/sales technique: the advertiser creates a catchy song or jingle that remains in the consumer's memory-- "Eat Fresh, Subway"
catch phrase and/or slogan
guarantee
unfinished comparison
bargain appeal
What is the first step (in the procedural process) in getting a remedy/solution if you have a problem with a good/service?
small claims court
manufacturer
write a letter
return to place of purchase
What is the final step (in the procedural process) in getting a remedy/solution if you have a problem with a good/service?
small claims court
manufacturer
write a letter
return to place of purchase
Which of the following agencies regulates television and radio (airwaves)?
FCC-Federal Communications Commission
FAA-Federal Aviation Administration
FTC-Federal Trade Commission
FDA-Food and Drug Admnistration
Which of the following consumer protection agencies regulates the safety of food, drugs, and cosmetic products sold to consumers?
FCC
FDA
FTC
USDA
Small Claims Court should only be used in consumer complain cases when all other means of getting satisfactory results have been exhausted.
True
False
An Oligopoly occurs when a few, rather than just one, producer controls the market for a product.
True
False
A written contract should include the date and location of the agreement.
True
False
Consideration is payment for a product or service.
True
False
An implied warranty is always written.
True
False
A full warranty usually applies to any person owning the good/product during the time period of the warranty.
True
False
Store brands and name brands (products) always share all of the same characterists and qualities.
True
False
A limited warranty will normally cover items such as shipping and handline when repairs on a product need to be made.
True
False
The fight against business practices by consumers joining together to demand fair treatment from businesses is known as
the marketing movement.
the consumer movement
the buyer's rights
consumer protection laws
Without a written warranty, one should not assume a product will function correctly and safetly for a reasonable amount of time.
True
False
A "join the gang" advertising technique is an emotional technique used to appeal to ones sense of humor--associating the product with humor--hoping the consumer will purchase the product because of the positive association affiliated with the humor.
True
False
A hero endorsement advertising technique associates a product with a famous person or athlete in hopes of increasing sales.
True
False
