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PBMF Ch 10 - Marketing

Total questions: 45

Worksheet time: 28mins

Name
Class
Date
1.

The four P's of Marketing are

a)

People, Place, Promotion, Pricing

b)

Product, Place, Price, Promotion

c)

Product, Placement, Posting, premium

2.

Target Marketing helps companies focus on the people most likely to use their goods or products.

a)

True

b)

False

3.

Dynamic activities that identify, anticipate, and satisfy customer demand while making a profit

a)

Goods

b)

Services

c)

Marketing

d)

Tangible

4.

How/where a product will be transported or distributed

a)

Price

b)

Place

c)

Promotion

d)

Product

5.
Setting and communicating the value of products and services. Setting the cost at the right level.
a)
Price
b)
Place
c)
Promotion
d)
Product
6.
Any form of communication used to inform, persuade, or remind; how potential customers will be told about the product
a)
Price
b)
Place
c)
Promotion
d)
Product
7.

When Businesses buy products to use in their operations; also called B2B market

a)

consumer market

b)

business market

c)

target market

d)

Marketing mix

8.
If a business aims its advertising toward a specific group of consumers that have similar wants and needs, that group would be their _________.
a)
price
b)
supply and demand
c)
target market
d)
Marketing mix
9.

THE 4 P's - product, place, promotion, price are also known as the

a)

slogan

b)

tagline

c)

target market

d)

Marketing mix

10.

The change in climate of the city where a product is being sold will affect the __________region of the marketing plan.

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Telepathic

11.

Chad has an interest in partying every weekend. This can help a marketer determine his ______.

a)

Psychographic criteria

b)

Geographic criteria

c)

Demographic criteria

d)

Behavioral criteria

12.
Knowing the income of a potential customer can help you determine products' __________.
a)
Pricing
b)
Place
c)
Promotion
d)
Label
13.

_____________involves using a single marketing strategy to reach all customers. (example: Super Bowl Ad)

a)

A Market Plan

b)

Keeping up with the trends

c)

Mass Marketing

d)

None of these

14.
A formal written document that directs a company's activities for a specific time is a___________.
a)
Technology solution
b)
Market Target
c)
Market Summary
d)
Marketing Plan
15.
___________ is a method used to identify customers with similar wants and needs.
a)
Selling
b)
Planning
c)
Market Segmentation
d)
Sales pitch
16.

42 year old female

a)

Demographic

b)

Psychographic

c)

Geographic

d)

BEHAVIORAL

17.

Marathon runner

a)

DEMOGRAPHIC

b)

GEOGRAPHIC

c)

PSYCHOGRAPHIC

d)

BEHAVIORAL.

18.

Grandparents with young grandchildren

a)

DEMOGRAPHICS

b)

GEOGRAPHIC

c)

PSYCHOGRAPHIC

d)

BEHAVIORAL.

19.

North Carolina mountains

a)

DEMOGRAPHICS

b)

GEOGRAPHICS

c)

PSYCHOGRAPHIC

d)

BEHAVIORAL

20.

Earns $100,000+ per year

a)

DEMOGRAPHIC

b)

GEOGRAPHIC

c)

PSYCHOGRAPHIC

d)

BEHAVIORAL

21.
Which of the following are methods used to segment a market?
a)
Age, religion, school you go to, eating habits and views on education
b)
Age, gender, income, location and lifestyle.
22.

Buying lots of presents around Christmas

a)

psychographic

b)

behavioral

c)

demographic

d)

geographic

23.

Approach to business that focuses on satisfying customers as the means of achieving profit goal

a)

Marketing concept

b)

marketing strategy

c)

Marketing Plan

d)

Proprietorship

24.

Selling and promoting are essentially the same thing

a)

True

b)

False

25.

The document describing business and marketing objectives and the strategies and tactics to achieve them

a)

Marketing Plan

b)

Marketing Strategy

c)

Marketing Concept

d)

Business Plan

26.

A detailed description of the typical consumer in a market segment

a)

market segmentation

b)

target market

c)

customer profile

d)

marketing plan

27.

Customer satisfaction, total company approach, and profit are elements of the

a)

marketing concept

b)

marketing mix

c)

business plan

d)

customer profile

28.

Basic types of customers are

a)

business to business

b)

business to consumer

c)

Government and institutions

d)

all of these are basic types of customers

29.

A Kroger card is an example of Customer relationship marketing

a)

True

b)

False

30.

Social, Psychological, Situational and Personal are all Business to customer influences.

a)

True

b)

False

31.
What is the person who buys a product called?
a)
Retailer
b)
Consumer
c)
Purchaser 
d)
Customer 
32.

______________segmentation divides a market by the relationships between customers and the good or service

a)

Behavioral

b)

Geographic

c)

Psychographic

33.

___________segmentation is segmenting a market based on where customers live

a)

Demographic

b)

Geographic

c)

Behavioral

34.

____________ segmentation is dividing the market by certain preferences or lifestyle choices

a)

Geographic

b)

Psychographic

c)

Behavioral

35.

A purchase that involves a great deal of research and planning is called:

a)

Limited Buying

b)

Impulse Buying

c)

Routine Buying

d)

Extensive Buying

36.

A purchase made with no planning or research is called:

a)

Limited Buying

b)

Impulse Buying

c)

Routine Buying

d)

Extensive Buying

37.

A system of gathering, storing, and using customer data for marketing directly to customers based on their histories is called:

a)

Marketing Research

b)

Relationship Selling

c)

Database Marketing

38.

A purchase that requires some amount of research and planning is called:

a)

Limited Buying

b)

Impulse Buying

c)

Routine Buying

d)

Extensive Buying

39.

The 3 basic types of customers are Business-to-consumer, Business-to-business, & __________________

a)

target market

b)

promotion

c)

government & institutions

40.

__________________is the power to sway or produce an effect

a)

Demographic

b)

Influence

c)

Promotion

41.

_________ influences make each individual unique

a)

Social

b)

Personal

c)

Psychological

42.

______________influences come from the society in which a person lives

a)

Personal

b)

Social

c)

Situational

43.

_________ influences come from within the business itself

a)

Situational

b)

External

c)

Internal

44.

_________ influences come from the environment in which the business exists

a)

Internal

b)

Situational

c)

External

45.

The Five (5) steps consumers follow to make a purchase.

a)

Marketing mix

b)

Target market

c)

Consumer Decision-making process

d)

Buying motives