WorksheetsSpring 2018 Principles of Business Final Exam Review
Total questions: 59
Worksheet time: 30mins
Which is the correct order for the product life cycle.
Growth, Decline, Introduction, Maturity
Introduction, Growth, Decline, Maturity
Introduction, Growth, Maturity, Decline
Maturity, Growth, Decline, Introduction
A _______is a product, service or idea that is extremely popular for a very brief period of time
Popular Product Life Cycle
Fad Product Life Cycle
Seasonal Product Life Cycle
Niche Product Life Cycle
A _______ is a small section of a regular market. Since the market is so small there is very little competition but also less overall customers. For example, a niche market would be an exotic meat market that sells elk, deer and wild boar meat.
Popular Product Life Cycle
Fad Product Life Cycle
Seasonal Product Life Cycle
Niche Product Life Cycle
A __________is a product or service that has periods of high and then low demand. Sales would peak in the Summer (July and August) and they would have very few or no sales in the winter.
Popular Product Life Cycle
Fad Product Life Cycle
Seasonal Product Life Cycle
Niche Product Life Cycle
A new product is introduced into the marketplace.
Growth
Maturity
Introduction
Decline
More and more people purchase the product and begin to use it.
Growth
Maturity
Introduction
Decline
This is the period when sales of a product increase more slowly. The product or service has reached its peak of popularity.
Growth
Maturity
Introduction
Decline
As profits decrease, the company must decide to change the product or how they are marketing it to increase sales.
Growth
Maturity
Introduction
Decline
Word or group of words used to distinguish product from competitors product.
Brand Name
Logo
Slogan
Jingle
A symbol associated with the product.
Brand
Logo
Slogan
Jingle
Short, catchy phrase attached to the product.
Brand
Logo
Slogan
Jingle
A market niche is a small section of a larger Market. Each business in the industry can specialize in their particular niche.
True
False
What four major categories is the marketing mix is usually divided into?
Product, Price, Place and Promotion.
Product, Price, Color, Sale,
Cost, Color, Promotion, Place
The Product includes researching, product development, packaging and branding.
True
False
Promotion is advertising, sales promotion and publicity.
True
False
Pricing mix is determining the wrong price to charge for your product or service.
True
False
Place is where will you sell your product?
True
False
E-commerce or electronic commerce is
Going to a brick and mortar store to purchase items.
using the internet to exchange information and conduct business.
Which of the following is not an advantage of e-commerce?
Allows customers to order and pay for goods over the internet
Lower set-up costs than traditional business
Only available 8:00 am - 5:00 pm Monday through Friday
Market goods globally
Faster and more efficient communication with customers
Customers are hesitant to shop online because they worry about their credit cards being misused.
True
False
Why are YouTube commercials typically longer than regular TV commercials?
Because people like to watch longer videos online.
Because it's more expensive to post videos online that television.
Because companies don’t have to pay for the airtime.
Advertisers try to make consumers feel like everyone else has the product and if you don’t have it you’ll be left out.
Bandwagon
Snob Appeal
Humor
Emotional appeal
Advertisers make the case that using the product means the consumer is better/smarter/richer than everyone else.
Bandwagon
Snob Appeal
Humor
Emotional appeal
Advertisers use humor to connect with consumers often advertisements have little to do with the product/service.
Plain Folks
Humor
Snob Appeal
Emotional appeal
Advertisers appeal to fears, joys, and sense of nostalgia.
Plain Folks
Humor
Snob Appeal
Emotional appeal
Advertisers use statistics,research, or other data to make the product appear to be better than competitors.
Plain Folks
Facts and Figures
Snob Appeal
Bandwagon
Advertisers implies that people just like YOU use the product.
Testimonial
Facts and Figures
Snob Appeal
Plain Folks
Advertisers use celebrities to endorse their product indicating they use the same product.
Facts and Figures
Testimonial
Snob Appeal
Plain Folks
It is the businesses responsibility to protect the privacy of their customers.
True
False
When two managers email each other is this an example of vertical or horizontal communication?
Vertical
Horizontal
Almost everyone has the same beliefs about what is ethical behavior.
True
False
Employees at the top level of management in a business are
executives
mid-managers
entrepreneurs.
supervisors
Executives spend most of their time on
implementing activities.
organizing activities.
staffing activities.
planning and controlling activities.
Expert influence is the ability to get others to accomplish tasks because group members recognize that the leader has special knowledge in the area.
True
False
When managers involve employees in the decision making they are using strategic management.
True
False
When a manager is working with part-time or temporary employees, should he use tactical or strategic management?
Tactical
Strategic
When a manager emails one of his employees it is an example of ____________communication?
horizontal
vertical
oral
Leadership is the ability to motivate individuals and groups to accomplish important goals.
True
False
Supervisors often have non-management duties in addition to their management work.
True
Fals
Supervisors spend most of their time on the ____________________ management function.
implementing
planning
controlling
organizing
The combined use of tactical and strategic management is known as
mixed management.
mismanagement.
management by committee
management by others.
The organizing management function involves identifying and arranging the work and resources needed to achieve the goals that have been set.
True
False
The controlling management function determines to what extent the business is accomplishing the goals it set out to reach.
True
False
The members of Kimberly’s work unit support her because they like her and believe she has the best interests of her employees in mind. This is an example of
identity influence
expert influence.
reward influence.
position influence.
The staffing management function
means identifying and arranging the resources needed to get the job done.
measures how well an organization is accomplishing its goals.
includes all of the activities involved in obtaining and compensating employees.
involves getting the day-to-day work of the organization done.
Top-level managers such as presidents and chief executive officers, with responsibilities for the direction and success of the entire business, are called ____________________.
supervisors
executives
mid-managers
Work groups are a good way for employees to gain experience with management activities.
True
False
Leadership skills can be developed through studying leadership, participating in organizations and activities, practicing leadership at work, observing leaders, working with a mentor, and doing a self-analysis and asking for feedback.
True
False
________ manager are specialists with responsibilities for specific parts of a company’s operations.
Top
Middle
More and more people purchase the product and begin to use it.
Maturity
Decline
Growth
Slogan
As profits decrease, the company must decide to change the product or how they are marketing it to increase sales.
Decline
Maturity
Growth
Fad
Service or idea that is extremely popular for a very brief period of time
Decline
Maturity
Growth
Fad
A small section of a regular market. Because the market is so small there is very little competition but also less overall customers.
Decline
Niche
Growth
Fad
Periods of high and then low demand. Sales would peak in the Summer (July and August) and they would have very few or no sales in the winter
Decline
Niche
Seasonal
Fad
Word or group of words used to distinguish product from competitor's products
Logo
Slogan
Brand Name
A symbol associated with the product.
Logo
Slogan
Brand Name
Short, catchy phrase attached to the product.
Logo
Slogan
Brand Name
Your logo should contain more than 4 colors.
True
False
Practices that ensure the appropriate standards of conduct are observed in a company's relationships with everyone who is a part of the business or affected by the business' activities.
Ethical Business Practices
Core Values
Formal Influence
Informal Influence
