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Worksheets

Retail, Digital, Marketing Entry teat

Total questions: 20

Worksheet time: 9mins

Name
Class
Date
1.

In Baroda Bachat Mitra (Overdraft facility in savings a/c), what is the minimum overdraft facility available ?

a)

10000

b)

1000

c)

5000

d)

8000

2.

What is the minimum amount transferred in SDR through auto sweep in Baroda premium current account ?

a)

5000

b)

10000

c)

25000

d)

50000

3.

Maximum repayment period permissible under Home loan scheme of our Bank is -

a)

20 Years

b)

25 Years

c)

30 Years

d)

35 Years

4.

No collateral security & margin is stipulated in Education loan up to

a)

Rs 7.5 Lacs

b)

Rs 10 Lacs

c)

Rs 15 Lacs

d)

Rs 4 Lacs

5.

Under BARODA ASHRAY age of the building should not exceed:

a)

25 Years

b)

30 Years

c)

35 Years

d)

40 Years

6.

Per transaction limit for third party transfer in M connect plus is

a)

Rs 25000

b)

Rs 50000

c)

Rs 100000

d)

Rs 200000

7.

BBPS stands for

a)

Baroda Bill payment service

b)

Bharat Bill payment system

c)

Bharat Bill payment service

d)

Baroda Bill payment system

8.

Whats the name of Bank of Baroda's UPI Application

a)

Baroda M Clip

b)

Baroda M Invest

c)

BHIM Baroda M Pay

d)

BHIM Baroda Pay

9.

We can only have 1 virtual id for our 1 Bank account for UPI transactions.

a)

True

b)

False

10.

Maximum permissible limit to other than salaried person to avail car loan is

a)

4 times of gross annual income

b)

3 times of gross annual income

c)

4 times of net annual income

d)

3 times of net annual income

11.

Whats the maximum incentive amount an individual can get by using BHIM Baroda pay in a Month

a)

Rs 100

b)

Rs 500

c)

Rs 750

d)

Rs 1000

12.

Whats the Maximum Incentive amount an Merchant can earn by using BHIM Baroda Pay in a month

a)

Rs 100

b)

Rs 500

c)

Rs 750

d)

Rs 1000

13.

Whats the maximum per transaction incentive a merchant can get by using BHIM Aadhar Pay

a)

Rs 1

b)

Rs 25

c)

Rs 50

d)

Rs 100

14.

Whats the maximum amount of incentive a merchant can get in a month by using BHIM Aadhar Pay

a)

Rs 500

b)

Rs 1000

c)

Rs 2000

d)

Rs 5000

15.

we can make payment through BHIM Baroda Pay by scanning any QR code

a)

True

b)

False

16.

What body language shows you are listening?

a)

turning away from the speaker

b)

nodding and making eye contact

c)

looking out of the window

d)

working in PC

17.

If you need to make a phone call for information what could you do before you call?

a)

prepare your questions

b)

Call them straight away

18.

Open body language portrays you as positive and friendly. Which of these is an example of open body language?

a)

Fidlling

b)

Frequent Hand gestures

c)

Folded arms

d)

No eye contact

19.

How should you greet a customer?

a)

By waving at them

b)

By asking them what they need

c)

By welcoming them and asking if you can help

d)

By ignoring them

20.

If you have received a customer complaint by email, what should you do?

a)

Reply straight away with possible solution

b)

Pass it onto your manager

c)

Share the complaint on social media

d)

Reply straight away with a curt answer