It is important to use a positive tone when writing sensitive email messages.

You can use words like "Thanks", "&", and "HYG" when writing to your manager.

You must clarify your e mail purpose at the end of your message.

Creating long, complex sentences will help you express your point very clearly.

You should try to empathize with your reader to make sure you have provided as much information as needed.

You should never completely rely on a computer for proofreading.

Don’t send an e-mail if a telephone call would be just as good.

Your e mail signature should include:

The writing process includes:

This communication determines if you are well prepared or not while delivering your message:

When the message is tied up together with no deviation in thoughts or ideas, this communication is known to be:

People who communicate with respect earn other people’s trust, this is because their communication is known to be:

Cohesive communication is when your message is crystal clear with no ambiguity.

Clear communication in the 5 C's is when you pay attention to grammar and spelling.