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Americas Training!

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

Which airlines fly direct from Brisbane to the USA

a)

VA & QF

b)

VA, NZ, QF

c)

VA, QF, HA

d)

VA, AA, HA, QF, DL

2.

Which CAP can you sell to mainland USA?

a)

Essentials, Value & Premium

b)

Premium only

c)

Value & Premium

d)

Essentials & Premium

3.

Which destinations in the USA can you sell Premium CAP to?

a)

LAX

b)

HNL

c)

SFO

d)

ALL OF THE ABOVE

4.

What is the land credit amount and applicable minimum spend per person on the Premium CAP?

a)

$100 & $500

b)

$150 & $150

c)

$150 & $1000

d)

$150 & $500

5.

What extra inclusions do your customers get if they purchase a Premium CAP instead of a Value CAP to mainland USA?

a)

$100 insurance excess & $150 land credit

b)

$100 insurance excess, visa & passport check, & $150 land credit

c)

$100 insurance excess, next day business refund & $150 land credit

d)

$150 land credit

6.

Who are the American President and Vice President

a)

Donald Trump & Barack Obama

b)

Donald Trump & Kim Jong-un

c)

Donald Trump & Hilary Clinton

d)

Donald Trump & Mike Pence

7.

Which cities are in the City Escapes brochure for the USA?

a)

Los Angeles, Las Vegas, New York

b)

Los Angeles, Hawaii, Las Vegas, New York

c)

Los Angeles, San Francisco, Las Vegas, New York

d)

Los Angeles, London, Las Vegas, New York

8.

What are the categories of hotels that we recommend in the Beach and City Escapes brochures?

a)

3, 4 and 5 star

b)

Essentials, Value, Premium

c)

We just list a bunch of hotels

d)

Budget, Comfort, Luxury

9.

What inclusions does your customer get by booking an Escape package?

a)

Airfare, hotel, experiences bundle, transfers

b)

$150 off their next Escape/Journey

c)

A photobook

d)

All of the above!

10.

What tools can you use in store to help sell the USA? Select all correct answers!

a)

Infinity Brochures

b)

Your Infinity Team

c)

City & Beach Escapes brochures

d)

Discover America Travel Planner

e)

My team

11.

Why should you recommend a beach or city escape to your customer?

a)

Repeat business (credit on next Escape/Journey)

b)

Exclusive Inclusions

c)

Make me their one stop travel shop

d)

All of the above

12.

What is an ESTA?

a)

An Electronic System for Travel Authorization that I complete for my customer (subject to fitting the right criteria for an ESTA instead of a visa)

b)

An Electronic System for Travel Authorization my customer must complete before they travel (subject to fitting the right criteria for an ESTA instead of a visa)

c)

What's an ESTA and should I see my doctor about it?

d)

A Flight Centre acronym