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Product Knowledge Quiz

Total questions: 15

Worksheet time: 3mins

Name
Class
Date
1.

Which product would cover this repair?

a)

Road Hazard Tire and Wheel

b)

Term Care Select

c)

Ding Shield

d)

Xzilon

2.

Car Care Plus will cover which of the following items?

a)
b)
c)
d)
3.

Which of these products is NOT covered by Xzilon?

a)
b)
c)
d)
4.

Will GAP cover this $105k Vehice? and why? or why not?

a)

Yes, because our GAP covers all makes and models.

b)

No, because our GAP only covers up to $100k MSRP.

c)

No, because the LTV of the vehicle would be too high on a total loss.

d)

No, because the vehicle is a GTR and we don't cover supercars.

5.

Which of these is NOT covered by our VSC protection?

a)
b)
c)
d)
6.

What is the maximum lifetime repair for RHT Deluxe?

a)

$1,000

b)

$2,500

c)

$10,000

d)

$5,000

7.

What product in our suite will cover this repair?

a)

Xzilon

b)

Excess Wear and Tear

c)

Ding Shield

d)

Term Care Select

8.

What product will cover this replacement?

a)

Term Care Select

b)

Vehicle Service Contract

c)

Excess Wear and Tear

d)

Car Care Plus

9.

Excess Wear and Tear covers the following items EXCEPT...

a)
b)
c)
d)
10.

Car Care covers all the following items EXCEPT...

a)
b)
c)
d)
11.

VSC contracts cannot be called what?

a)

Extended Service Agreements

b)

Extended Warranty

c)

Mechanical Breakdown Coverage

d)

Vehicle Service Contract

12.

At what tread depth does Road Hazard Tire and wheel NOT cover a repair?

a)

Below 2/32"

b)

4/32"

c)

3/32"

d)

6/32"

13.

Term Care can be sold on a new car RETAIL deal with how many miles?

a)

0 - 1,000 miles

b)

0 - 2,500 miles

c)

0 - 5,000 miles

d)

0 - 10,000 miles

14.

How much will Ding Shield cover in the case of hail damage?

a)

$100

b)

$250

c)

$500

d)

$1000

15.

Up to what dollar amount will we repair this situation rather than replace?

a)

$100

b)

$80

c)

$50

d)

$40