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AAD - Unleash the DGTL in YOU

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

This is a feature that notifies customers of transactions billed to their account that may require additional review.

a)

Second Look

b)

Third Eye

c)

CreditWise

d)

Autonotify

2.

Will Capital One restrict an account if the customer will not respond to the Second Look alert?

a)

Yes. Customer needs to be able to reply.

b)

No. Not responding to the Second Look alerts do not restrict an account.

3.

This feature of the Capital One mobile app allows customers to receive notifications of their spending in real time.

a)

Card Lock

b)

CreditWise

c)

Instant Purchase Notification

4.

It is a way to send money securely to almost anyone in the US using this feature in the Capital One mobile app.

a)

Western Union

b)

Zelle

c)

Cebuana Lhuillier

d)

Paypal

5.

Other than passwords, our customers have the capability to use this customized pattern in the mobile app.

a)

Fingerprint

b)

Sureswipe

c)

Touch ID

d)

PIN

6.

True or False. Customers can instantly lock their Capital One card in the mobile app if it is misplaced, lost or stolen.

a)

True

b)

False

7.

It is a chatbot that helps manage your money by texting in a conversational way.

a)

Siri

b)

Alexa

c)

Eno

d)

Genie

8.

You can do the following things with Eno (chatbot) EXCEPT...

a)

Transfer money

b)

Check account balance

c)

See available credit

d)

Pay credit card

9.

This is a tool which will help you manage your Capital One accounts simply by using your voice.

a)

Magic Sing

b)

Alexa

c)

Eno

d)

Siri

10.

Who can enroll in CreditWise?

a)

Only Capital One customers

b)

Anybody can get CreditWise, even if you're not a Capital One customer

c)

Customers with online Capital One accounts