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Cappuccino CYO

Total questions: 8

Worksheet time: 3mins

Name
Class
Date
1.

What does CYO Stands for?

a)

Catholic Youth Organization

b)

Create Your Own

c)

County Youth Orchestra

d)

Community Youth Outreach

2.

What are the common Channels used by Subscriber to register with GoSakto? Please Select Multiple

a)

USSD

b)

Calling Call Center

c)

SMS

d)

EMAIL

3.

What is the Name of L2 Assignment Group of Cappuccino in Remedy Force

a)

Cappuccino Support

b)

L2 App Support - Cappuccino

c)

L2 App Support - AMD : Registration

d)

L2 App Support - IND: CYO

4.

What are the other Terms used for Cappuccino? Please Select Multiple.

a)

CYO

b)

Decaf

c)

New Frontier

d)

GoSakto

5.

What is the L2 Assignment Group of Cappuccino in BMC Remedy?

a)

Indra - Cappuccino - L2 Support

b)

Amdocs GSS Legacy Cluster 1 - Registration

c)

Indra - CYO - L2 Support

d)

No support

6.

What are the information needed before we assign tickets to Cappuccino Support?

a)

Name of Subcriber, MSISDN, Load before Registration, Validity of the promo

b)

Transaction ID and Time Stamp

c)

MSISDN only

d)

Transaction ID, MSISDN, Time Stamp, Bundle (Name of Promo availed, Channel, Description

7.

What is the next Platform after Cappuccino (CYO)

a)

New Frontier

b)

Fun2

c)

No Platform

d)

Remedy Force

8.

What is the retention period of Cappuccino Application?

a)

1 Day

b)

1 year

c)

2-3 months

d)

3 weeks