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Hootsuite Certification

Total questions: 47

Worksheet time: 2hrs 34mins

Name
Class
Date
1.

If you need to schedule 300 social media posts to be published at specific times over next month, which Hootsuite feature would be most efficient to accomplish this?

a)

auto-schedule

b)

content library

c)

calendar view in the Publisher

d)

Hootsuite campaigns

e)

bulk composer

2.

Once a Youtube video has been published, you'll have the option to "share via Hootsuite" which

a)

sends the video to other Hootsuite team members

b)

allows you to quickly share the video on other channels through the composer

c)

places a donate CTA at the end of your video

d)

shares the video with the Hootsuite community, to help you quickly get views and boost your videos SEO

3.

If you want to publish a post through the compose box that contains a long link. Hootsuite provides the ability to transform URLs into whats called an "owly" link. Which of the following are reasons you would want to use this feature

a)

owly links are perceived as more trustworthy than regular URLs

b)

owly links are prioritized by social networks and owly links provide higher resolution previews of the webpage being linked to

c)

owly links offer new website views

d)

owly links are trackable, which means you can track how many people clicked it and owly links use less characters than regular URLs

4.

When setting up a geo-search stream for Twitter within Hootsuite, you can filter results by

a)

hashtags and radius around any location

b)

people you follow and a users profile handle

c)

search terms and the country from which tweets were published

5.

With Hootsuite's Mobile App you can share_________ with teams, which allows everyone to monitor the same social feed and see which messages have been responded to and by whom

a)

campaigns

b)

content libraries

c)

streams

d)

message approvals

e)

Publisher calendars

6.

You want to drive traffic to a new landing page for a campaign, and want a web address that's short, easy to remember, trackable, and reflective of your brand. Hootsuite supports you with:

a)

vanity URLs

b)

a batch of custom redirect links

c)

enterprise URLs

d)

custom top-level domain suffixes

7.

Hootsuite's mobile app lets you see all the posts you've scheduled and adjust publishing times to fine tune how you're targeting your audience. You can access this functionality in the ______ are of the app

a)

Engagement

b)

Publisher

c)

Message Assignments

d)

Content Library

e)

Compose

8.

Before you publish a message using Hootsuite, you must first do the following

a)

connect at least one social network to Hootsuite (e.g., twitter, facebook)

b)

set up at least one stream for a social network

c)

input your content curation preferences in the content library

d)

enter the payment details for your plan

9.

Hootsuite's ever-growing library of 100 plus partner apps and integrations is called the

a)

Hootsuite Liibrary

b)

Hootsuite App store

c)

Hootsuite Plug-ins

d)

App Directory

10.

By setting a team member's permissions to "Can Edit" on a board in Hootsuite Analytics, you are granting them:

a)

admin permissions for that board

b)

full editing rights to that board

c)

team admin permissions for that board

d)

partial editing rights

11.

____ are created within ________ similar to how you create individual files within a broader file folder:

a)

arrows;columns

b)

Engagements: Publisher

c)

Streams; tabs

d)

Tabs; social networks

12.

What's the difference between a stream and a tab?

a)

Tabs are for searching out conversations, whereas streams are for publishing content to your audiences

b)

Tabs are created under streams, similar to folders superimposed on individual files

c)

Streams are for searching out conversations, whereas tabs are for publishing content to your audiences

d)

Streams are created under tabs, sort of like files stored in different folders

13.

Which of the following is not a feature of Hootsuite?

a)

the ability to fully automate your social media marketing activities (Autopilot)

b)

the ability to schedule and publish messages to multiple accounts at once

c)

geo-locating conversations and geo-targeting messages

d)

the ability to monitor conversations and engage with your audience across multiple social networks

14.

What is the most popular and loved feature of Hootsuite?

a)

the ability to schedule and publish messages to multiple accounts at once

b)

social media analytics and metrics

c)

geo-locating conversations and geo-targeting messages

d)

the ability to automate all your social media activities

15.

Within a Hootsuite Analytics board, you can add a widget/metric, which is

a)

a pre-set display of line charts, tables, and tree maps

b)

a tool for tracking the posts and conversations happening in your area

c)

a pre-set campaign template, targeted at specific social media objectives

d)

an individual display of a specific metric

16.

When it's time to publish an Instagram message to a personal Instagram account, how does Hootsuite's mobile app alert you that it's time to press the publish button in the Instagram app?

a)

push notification

b)

email

c)

text message

d)

calendar reminder

17.

When publishing to personal Instagram accounts using Hootsuite, there are a number of steps that can be done directly within the Hootsuite dashboard. However, this is one step that MUST be completed within the Instagram app itself-which is it?

a)

scheduling when your Instagram post should publish

b)

publishing the image to your Instagram account

c)

selecting the image you would like to publish

d)

compose the text you'd like to accompany the image

18.

YouTube requires ______________to upload videos longer than 15 minutes in length

a)

your account to have 100K plus subscribers

b)

users to verify their account

c)

a paid subscription

d)

you to use their native platform

19.

When using the compose box in Hootsuite, what's the purpose of the social profile picker?

a)

to select the social profiles to which you want to publish your message

b)

to create a network specific search stream on your Hootsuite dashboard

c)

to connect an existing social media account to your Hootsuite dashboard

d)

to monitor account activity on your social networks connected to Hootsuite

20.

When using an RSS feed within Hootsuite, you can limit the amount of content being automatically pushed out to your followers by:

a)

specifying under "Preferences" the RSS feed topics you'd like excluded

b)

specifying the demographics of who should receive RSS feed updates

c)

setting the frequency that Hootsuite checks for new content to once a day, rather than once an hour

d)

turning on the 'Approval Queue" which would require admin approval of each RSS feed

21.

If you want to use Hootsuite Campaigns to engage and grow your Instagram audience, use a/an _____________to curate content that your audience can share and vote on

a)

Instagram image share campaign

b)

hashtag user-generated content contest

c)

Instagram Contest campaign

d)

Photo Contest campaign

e)

Mobile Photo contest

22.

Sometimes exchanges within a comment thread (in a stream) can become very long and hard to keep track of if a particular thread is too important to miss. Hootsuite lets you quickly create a dedicated __________________for that conversation to stay on top of the action

a)

auto-assignment

b)

external tag

c)

comment stream

d)

private message stream

23.

To share access to a Hootsuite Analytics board with your colleagues you need to use the SHARE button to:

a)

auto-populate an internal CRM message

b)

open a printer friendly version of the board

c)

share it vial email

d)

create and copy a custom owly link which you can then share

24.

Select the 4 features that are available on Hootsuite Mobile:

a)

Streams

b)

Compose

c)

Search and Settings

d)

Team Metrics

e)

Publisher

25.

Why is it important to connect your social networks to Hootsuite?

a)

You can't do anything in Hootsuite without performing this step first

b)

Without it, you'll only be able to publish messages, but not engage with your audiences

c)

It provides enhanced analytics data

d)

Without it, you'll only be able to listen to conversations, but not respond

26.

To being using Hootsuite, you need to connect your social media accounts. Two areas where you can add a social network are (Pick 2)

a)

tools drop down menu

b)

Streams view aka Engagement view

c)

account & settings/user profile

d)

the compose box

e)

quick search

27.

What are 2 best practices for discovering whether a message you've scheduled with Hootsuite has failed to send? (Pick 2)

a)

review the "Past Schedule" calendar view in Publisher for entries colored red

b)

download a "Past Scheduled" report from Hootsuite Analytics, and cross-referencing it with posts actually published on your social properties

c)

enable email notifications for failed messages under :preferences"

d)

regularly check Publisher's "Rejected" Tab

28.

YouTube is a great source for curating interesting content for your audience. Hootsuite helps with its built in YouTube _____________. This lets you discover new videos based on keywords or key phrases

a)

suggested content

b)

search stream

c)

content curation tab

d)

filter videos

29.

To find and engage in Twitter conversations happening in specific geographical areas that are relevant to your company, you should use:

a)

Hootsuite campaigns

b)

location tags

c)

geo-targeted messages

d)

geo-search streams

e)

internal/external tagging

30.

The following Hootsuite Mobile functionality makes it easy to collaborate with your teammates on the go

a)

Content Library and Online Education

b)

Approvals and Campaigns

c)

Campaigns and Content Library

d)

Assignments and Approvals

31.

To manage comments and replies for all of your YouTube channel's videos (In Hootsuite), simple add a ____________ stream:

a)

YouTube engagement

b)

replies

c)

published comments

d)

moderate

e)

search

32.

Conversations on Twitter move fast and it's easy to miss the opportunity to engage with an important influencer or prospect. _____________are a great way to group together similar people and topics in Twitter so you can focus on activity within a group without distractions.

a)

Twitter spaces

b)

Twitter streams

c)

Twitter groups

d)

Twitter lists

e)

Hootsuite groups

33.

The board feature in Hootsuite Analytics is:

a)

where you set up user-generated content contests

b)

a fully customizable, real-time display of social media metrics data

c)

a location search stream, with geocode set for your specific location

d)

where you set the parameters for a Hootsuite social media campaign

34.

What ways can you schedule messages in Hootsuite? (Pick 3)

a)

from within the compose box (manual and auto schedule)

b)

under the "Require Approval" heading in the Publisher

c)

using the bulk uploader

d)

from within the calendar view in the Publisher

e)

from the drop down menu in a search stream (send to schedule)

35.

If you come across an article online that you'd like to quickly share with your audience, the most effective Hootsuite tool to use is the:

a)

compose box

b)

Hootlet

c)

Assignments feature

d)

Publisher

e)

RSS feed

36.

In Hootsuite Analytics, what is an advantage of sharing a board with a colleague rather than sending them a static analytics report?

a)

boards include a qualitative analysis report indicating what you should do more of (and less of)

b)

boards feature a built in ROI calculator that grade your company's social

c)

activities relative to your defined social media objectives

d)

boards provide your colleagues with continuous access to real time data, whenever they wantbit

37.

When selecting a campaign type in Hootsuite Campaigns, you'd use ___________ to engage fans and acquire email leads with an attractive prize, and _________________ to simply get people to sign up for a special event, newsletter, or special offer

a)

Social Sweepstakes; Entry Forms

b)

Social Sweepstakes; Sign Ups

c)

Offers; Forms

d)

the Social Promotions Builder; the Social Media Campaigns Builder

38.

Where in the dashboard would you primarily view and engage with your audience and the social media content published by others?

a)

through Publisher and your content library

b)

through tabs and streams

c)

through the compose box

d)

through the apps directory

39.

Let's say you're creating a search stream in your Hootsuite dashboard, to find mentions of the phrase vacation holiday getaway. How do you ensure that the exact phrase gets searched for, rather than the individual words in the phrase?

a)

Boolean operators after the phrase

b)

quotation marks around the phrase

c)

ampersands before the phrase

d)

astericks around the phrase

40.

The Hootsuite Analytics overview automatically analyzes two time periods; the one you select, and the corresponding length of time before that. For example, if you select the last 7 days, the overview will automatically pull data from the previous 14 days. Why would this be a benefit?

a)

to add fullness to your metrics reports

b)

to provide an estimate of future trends

c)

to put your analytics results in a more historical perspective

d)

this is not a feature of the overview module

41.

By using the search functionality within a Twitter stream, users can filter for

a)

Tweets containing @mentions

b)

Tweets containing keywords and key phrases

c)

Tweets from specific users

d)

Tweets from specific locations

e)

all of the options in this list

42.

Why would you want to save a message as a draft in the Hootsuite compose box?

a)

to provide your entire team with approved messaging to support a campaign

b)

to send a carefully crafted message more than once

c)

to provide a new team member with in-dash feedback on social messaging they have composed

d)

to put it into an approvals queue so the message can be accepted or rejected by a Hootsuite admin

43.

Overview and Boards are modules within which Hootsuite product?

a)

Hootsuite Analytics

b)

Hootsuite Ads

c)

Hootsuite Metrics

d)

Hootsuite Campaigns

44.

To determine the ROI of your social media activities, which Hootsuite product would you use?

a)

Hootsuite Metrics

b)

Hootsuite ROI Calculator

c)

Hootsuite Analytics

d)

Hootsuite Solutions

e)

Hootsuite Social ROI

45.

When using Hootsuite's bulk scheduling feature, all messages must be scheduled at least _____________ahead of when you plan to import the csv file into Hootsuite

a)

1 hour

b)

30 minutes

c)

2 hours

d)

10 minutes

46.

Lets say you attach 4 images to a tweet in the Hootsuite Compose box. On twitter, the images will appear in your audiences stream as:

a)

a collage format, with full size images

b)

as slideshow, which your audience can view in full screen

c)

an entry to the image gallery

d)

a series of 4 full size images in individual tweets

47.

If you need to keep track of a large number of published or scheduled messages sent to a variety of social networks. Hootsuite ____________is an important product area for you to familiarize yourself with

a)

assignments

b)

approvals queue

c)

publisher

d)

content library

e)

engagement